We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful Watch, good Quality! Welcome again!
Perfect! Beautiful hearty watch!!! And easy smaller make with the note delivered stuff!!!
Watch mixed. But high quality. My review with photo blog http://m.itao.com/detail/show.htm?postId=4000005629053183
Good product, fast shipping. It is kinda heavy but not too much, it will be fine. The loop was a little bit longer but I made it smaller thanks to the yellow "needle" that the store had sent.
watch is very good feels тактильным and appearance and, most important and original. recommend.
watch excellent, high level quality!)) thank you for подарочек. and to buy recommend store)))
nice watch, match the description, square wooden case included keychain a little heavy. thank you store!
pictures of передадут tenth and not in fun when unpacking experienced i. couple of days попользуюсь дополню-feedback.
incredible! come to brand box exquisite simple packaging! cm. photo. watch эффектнее many life, very stylish! bracelet ответка come complete. clock work face all real хореографы work. date too. with strap and wood not inserts very high! watch, heavy! to store many thanks! almost walked, used to take 1250)) n. s. put the seller remover cube two links, but have removed and so.
lovely piece of watch beyond my expectation i highly recommend it.
perfectly in A Cardboard Box and bubble wrap packaging To protect the clock and storage box, is cool, to. us store Little send gift. many thanks
all-match description, no more совпадения more accurate be honest, i заказывал and many! guys store recommend! communication, packaging, дополню feedback after operation
watch is mega shipping very fast happened because in two weeks recommend
excellent quality. fully meet the description. 5 + fast shipping
all look good, beautiful! screwdriver, all carefully packed. fast shipping.
took the parcel долгожданную ordered today 5.02, very fast дошла анапы just 14 days to store friendly, следуйщий parcel sent to, track отслеживался all the time. parcel very happy look dignified watch on the hand, strap have included but великоват little itself without by which links awl снимаються special forces. mechanisms work knowledge without english (instructions) all can easily adjustable. this more order also'll very happy sending seller!
very nice watch!! good packaging! like expected!! excelent quality!! store recomended!!
figment identical all posted and good quality. very satisfied and recommended selling