SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
На мой 44, на объём под грудью широка резинка, попробую ушить. Доставка супер быстрая, спасибо!
המוצר הגיע בול במידה ויושב מעולה על הגוף
es la segunda vez que pido este modelo de traje de baño , la calidad es excelente el top esta un poco reducido ,llego muy rapido gracias¡¡
Хорошее качество размер идеально подошёл быстрая доставка довольна покупкой, всё отлично
True to size I love it took a little longer than the expected day but it was definitely worth the wait!!!
Пришёл за месяц. Качество хорошее. на рост 168 и 60кг как раз.Бюст не больше 2-го р-ра.
Девочки купальник бомба,ношу s подошел идеально,качество соответствует его стоимости .) Хорошая модель.Продавцу спасибки
perfect thanks
пришёл very fast. perfect fit ordered size l 46-48.
og подошёл size l 94 68 89, большеват чутка even, there will be less if you hang
not ожидала, so придёт goods. quality range, though stick a pair of thread, this is no trouble no not, double layer fabric, and very elastic slim. in general, снохшибательный swimsuit simple and sits which бомбезно! very, very satisfied.)
excellent swimsuit. order less walking month. normal, изъянов without. for the size.
йшов днів 30 swimsuit. really super грв 120. мої параметри 100/83/104 заказала розмір мій якраз x l. all super.
большеват slightly, but it is not trouble. грубовато look. satisfied commodity.
my daughter was thrilled at! one for girl 14 height 1,60 hair paste the exactly
all super, quality and model but i большеват slightly, s-ку and could take, not маломерит, feedback in write as. shipping ram.
The product is of good quality, as it is described and seen in the pictures! Sizing is accurate and the store very communicative
excellent swimsuit
болшое спосибо you really
excellent swimsuit
good swimsuit delivery fast, quality is good, small smell, but not critical, store recommend
краснодара swimsuit 3 week to come. quality is good. sat. 42 wear m заказала
i have received my product i'm hot funny thanks
mido 1.68 pedí Size L, i got the adoré exact!! no incomodidad, NEITHER run loose threads, no no. single demoró a poco More two months arrive my HANDS But even So arrived, wholesale under.
good quality, but even for me a little small bottom part. 170cm/54kg size S
Very good thanks. :)
тканина good варто більший розмір брати not on
very cool. fits fine according to size chart. within 1 week netherlands. very beautiful finished, good fit amazing!!! i recommend this store very sure!!!
заказывала size 44-46. usually заказываю l, but почитав feedback заказала size. not прогадала. byuzgalter маломерит real. достала ear. сносное quality, such as for. of for can be, such models do not like the terrible but fashion! дошло two weeks.
quality is excellent, thread not stick
lightning delivery! this store swimsuit has 3 заказываю come and all 3 14 days! swimsuit good, as the picture
Hello, dear salesman, I got the packet. The product is very, very super. Thank you for your kindness. Very, very good salesman!!! I hope that we meet in the immediate future. I wish you all good one. Five stars onto everything. Thank you for everything. Have a nice day. Your friend: Oliver