SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered a top 19.03 A sent it in 7-9 days. A little worried, but in vain! Today 21.04 and I was brought an order. Honestly, weaving such a self, and not bad but not good. My parameters are 87-62-90 and I took S at the waist all fine, but the chest slightly passed, perhaps it would be necessary to take m but then Xs as if it. And so, the top is super!
All Super, top good quality, store long sent order, delivery three weeks if counted with shipping
This top is very cute, very good quality. I was a little skeptical cuz the store wasn't that great at communication but it was worth it. I am a size xs and a S fit perfectly, only cuz the back is made of stretchy material. if you're a size small I would go for a small.
Amazing quality. Possibly best quality I’ve gotten on aliexpress. Came in about 6 weeks to Dublin. I definitely recommend. (IG: ubiogulu)
In general, the top is cool, but very frank... I don't know where to wear it. Only at sea or at a photo shoot, in ordinary life I will not risk
I liked the top, it was packed well, it came with a top for training, I'm happy)
Beautiful top!!! Very hard to tie at first and I needed to cut the strings off a bit as they’re way too long but it’s the cutest summer top I bought in a while. Came really fast too!!
Came by Express, month delivery. The jacket quality is fire, but not enough, and CeCe is so small. It's good that it stretches. 87-61 parameters on top
OMG, this is very sexy. I took M to my 44 size, chest size B, everything came up. Complex design, in terms of ties-buttons, but it's worth it. The fabric does not shine through, dense, but in summer I think it will not be hot. In Ukraine went about a month, delivered to the Department of mist Express, did not communicate with the store. I recommend this top, go outside in it boldly, but I feel like a beauty.
I'm usually M but I saw the comments and I decided to take an L and for all right, it's all right and I arrive in 2 week, I'm mido 85-b and
The store sent the parcel for a very long time, but I'm happy with the parcel itself. A beautiful top, the fabric is dense, does not shine through. I sat perfectly!
Perfeitooo, igualzinho a foto. Demorou um mês pra chegar no Brasil. Pedi L.
Me encanto! Pedí una talla S y me quedo perfecta, la tela esta muy bien, no es molesta, ni se transparenta, súper bien.
Top is amazing! The size corresponds to the description. I wear m-l, but I took L and did not lose) the back stretches well, true, the cups are a little not for my chest, bolshevats) the sleeves are chic, voluminous. The guy did not allow in this to go outside: D with the store did not communicate, but sent quickly
Very cool I'm xs and I ordered size m so I wouldn't stay that small.
I'm in love with the blouse, I can put the strips in a thousand ways, it's perfect size I look great, I arrive very fast in just two weeks to colombia, 100 points for that
I liked the blouse very much as they show it in the pictures good quality thick fabric, I bought a size M floor size S, but because I'm a little big bust and it made me perfect.
Wow
Blouse is very cool, quality and beautiful, thank you to the store, in Krasnodar it came in 14 days
The fabric is very good quality, it feels great everything, maybe if I ordered XL it looked better, but I'm very happy