SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality for price
The parcel is lost. .. Money returned
Preciosa! Es como de una lycra super suave al tacto
классная футболка! качество печати тоже хорошее. размер отлично подошёл на ОГ 90. рост 164
That's what I expected! And arrived without delay! I highly recommend them! Thank you!
Delivery to Pskov for 2 weeks as part of the national parcel DPD. Cool T-shirt)
T-shirt great! Ordered size S is rather M, cool printing and material quality :)
decent quality shirt, sizing pretty standard north american
Wide shirt, decal as shown
Love this shirt, it's a great price for the quality. Thing is the red isn't firetruck red, but rather a burgandy, wine color which I absolute love, it was just a surprise! Also, I always buy xxl because usually don't have American sizes, but the sizes are to scale. I'll have to get large in this store next time. I put a red shirt next to it for contrast.
Excellent T-shirt, the seams are even, the quality is at altitude. In Washing did not try yet
Beautiful T shirt, nice quality of cotton beautiful decal bravo
Order size S, similar to M. but you can wear it as a free cut. On the chest is a T-shirt size S-100 cm, without pulling the fabric. In my photos, the real color is not displayed. The color is beautiful, gently peach. The fabric is thin, dense, not transparent.
I love it,I search a lot in site for perfect quality and I think this is perfect one.Size s ,seems lil wide but not to much.I wash them on 30 noting move
Little big for a small one
I think I found my new favorite shirt! Shipping is fast, the picture on the shirt is absolutely cute, and the quality is great. Very soft shirt, perfect for hot summer!! I'm definitely going to order more of this. Thank you!
Delivery 3 weeks to canada. Very beautiful!!
Nice T-shirt. The goods came in 15 days in five with another order. Tight and long for 168 height. In the photo of the sleeve of the basement. The print after a couple of washings is cracked. My parameters are 94-78, the village is very free.
delší doba dodání nosím velikost M/L. koupená velikost je L.
Feel material OK for care label 65% cotton and 35% polyester. Printing fine, nicely finished. Size correct.