SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product is made out of a very good material. Good quality, it's the same with the ones that are in the stores but much more expensive. It arrived in Romania in 2 months.
Quality is super! Thick and elastic fabric, hides flaws height 165, 100*75*105 The goods came just to the season)
Aaaa! He's unreal! I'm full, but he does not emphasize anything unnecessary, pulls out the silhouette, slim! Color Bomb. You could take a smaller size. My parameters are 104/80/102. Only the photo does not convey a fantastic color of sea water!
The swimsuit is the same as the photo, bright! Packed was in a beautiful zip bag. In size came, the buttocks area is more open than in the usual swimsuit, but not much. The back is open. Recommend store and goods
Excellent store, excellent quality! I have bought many swimwear with them and I am very satisfied with the product and communication! 100% recommended!
It's good! Pity Tilki, so did not throw on the stock of the burgundy necklace of that rosmir, so I liked it! Seller Chesno about everything writing, asking vibrati II colir Chi model on Zamin! I vibrated the jaws, I did not lose! Colir beauvie, transplant! Delivery 2 tizhni! Seller recommend!
Very very very very very very, and very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very,,, and very very,,,,,, and the one is, and it is, and it is, it is, and it is not, and and, it is not, and As in many swimwear with AliExpress is small in growth. My height is 168 and I would like a little longer exactly in length to be a swimsuit. In the size of the volume everything sat very well. My parameters 94 - 78-95 weight 63 size M suited I will be glad to wear. In connection with the long Chinese New Year holidays, the product went very long.
On the parameters 89-77-90 took M, it would be possible and with take, M just sits freer. The product is very satisfied, all the seams are even, nothing sticks out. Definitely recommend! The store quickly sent, but due to the situation in China, the goods came with delay.
That's great! Double lining all over the swimsuit. The table size matches perfectly!
Swimsuit-fire) for height 176, OG 95, OT 79, OB 107 took L, sits perfectly (see photo). The seams are smooth, with lining, the inside is well treated. I ordered 28.01, took 13.02 to St. Petersburg, the point of issue in Pyaterochka. The store is well done, everyone is happy