We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As in the photo I'm happy
Thank you very much panties good pull store recommend
On the size 52 Russian the largest size did not fit, the elastic does not stretch much
Everything is perfect. It's exactly the same as the ad. I will buy in other colors, it is sewn inside to ensure that no one used it before or tested. I recommend it. It's very strong and holds the belly very well. Thank you for everything!
78 -108. The village is good, but not above the waist, the fabric is excellent
Супер, згідно опису. З продавцем не спілкувалась, прийшли щвидко
Beautiful pants I still go more order. I wear eu size M and have size L ordered and this sits perfectly
The product corresponds to the photo and description of the store. The material is dense. I can not say that as it pulls strongly, but adjusts the figure, keeps the tummy in tone.
Bielizna przyszła dość szybko, moje wymiary talia 78, biodra 97, zamówiłam rozmiar L. Bielizna ładnie wygladza brzuch, natomiast jest mało komfortowa w noszeniu, w moim przypadku bardzo wbijała się w pupę co po czasie było mega niekomfortowe, możliwe że to wina zbyt małego rozmiaru, albo po prostu taki urok produktu.. podsumowując jak za tą kwotę bardzo fajny produkt, spełnia swoje zadanie.
Thanks to the store I got the package quickly And excellent type rubber Cotton I liked the same quality as the seller described I am happy with this quality
Are perfect these panties, very good also, already bought two more.
On the volume of the hips 90 cm took L, sat well The quality is excellent!
Nice underpants. Very soft, pleasantly sit on the body. At its size S and waist 67 cm took the size m and it perfectly approached. Not too tight, align the silhouette well. Size S would be very tight and small. Under tight clothes are not visible.
Same as the picture. I thought they would not climb, they seemed very small, but they climbed easily. Look good, the material is pleasant, but synthetics
Comfortable, quality, as in the description. Pull perfectly. I use to restore after B.
Fast, high quality. Take on size larger than standard.
Panties are good, pull not much, maybe it was necessary to take a smaller size. On the volume of the hips 97 Took XL.
Трусики очень нравятся, заказала второй раз размер S чёрные и бежевые. Бежевые прислали М... На мои от 64, об 92 М-ка свободно сидят, но тоже не плохо. Качеством и сервисом довольна. Продавец отзывчивый, общительный. Доставка две недели.
Very good. I recommend them! Fast shipping 10 days.
The goods correspond, thank you!