SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love it. It is as described and has a good weight to it. It’s super comfortable.
Классная юбка. правда материал синтетика но приятная не будущее. ярко - красная и пышная. рекомендую
Юбка супер! Не просвечивает, ткань плотная. Швы ровные. Буду брать ещё. Дошла быстро
в беларусь доехала за месяц. неплохая ткань, плотная. нижний край не обработан. на талию 60 размер xs отлично, пояс тянется. мой рост 154, длина вышла чуть ниже колена, как на фото. но за счет необработаного края легко подшить до нужной длины
She arrived in Belarus in a month. Not a bad fabric, dense. The lower edge is not processed. At the waist 60 size XS is excellent, the belt stretches. My height is 154, the length went just below the knee, as in the photo. But due to the unworked edge it is easy to sew to the desired length
Юбка не плохая, достаточно плотная. На рост 157, вес 55, об 92, от 73 сидит достаточно свободно.
The goods is according to the description
I'm size 8 (Australian size) and I ordered the burgundy size Large, it fit perfectly. thank you!
Отличная,советую
Excellent, I advise
Юбка качественно сшита. Пришла быстро. Соответствует описанию. Цвет насыщенный. Продавцу спасибо и успехов.
Юбка огонь! Пришла с бирками и почти не помятая. Ткань тяжелая, приятная к коже синтетика. Очень хорошо смотрится, по размеру мне на ОТ 70 как раз. Без подъюбника. Меня смущает, что подол не прошит швом (см. фото) и боюсь, что будет в этом месте лохматиться. Замочек сзади, очень аккуратный. Покупкой очень довольна, думаю потом заказать ещё в другом цвете
Skirt fire! I came with tags and almost not crumpled. The fabric is heavy, pleasant to the skin of synthetics. Very good looks, in size to me at OT 70 just. Without a skirt. I am confused that the hem is not sewn with a seam (see. Photo) and I'm afraid that it will be shaggy in this place. Lock behind, very neat. I am very pleased with the purchase, I think then order another color
Юбкой очень довольна. Размер L подошёл на талию 170. Единственное, что сложно гладить
The skirt is very satisfied. Size L approached the waist 170. The only thing that is difficult to iron
очень хорошая юбка! размерная сетка верна
Very good skirt! Size grid is correct
Юбка מצווית ת. Как на картинке. Очень доволен, это значит заказать другой цвет, как только он будет. Очень быстро.
Skirt מצויינת. Just like in the picture. Very satisfied mean order another color really, once it. it's super fast.
Юбка красивая. Мой рост 163 см. На параметры 73-98 размер М отлично подошел, можно было и меньше размер брать, сильнее талию бы утянула))). А так как раз по талии... Ткань плотненькая, тянется, даже смогла снять юбку через бедра не растегивая молнию))). Понятное дело слегка прозрачная, т.к. белая, но не сильно. Покупкой довольна!!!
The skirt is beautiful. My height is 163 cm. On the parameters 73-98 size M perfectly approached, it was possible to take a smaller size, it would be stronger than the waist))). And so just at the waist... The fabric is dense, stretches, even could remove the skirt through the hips without unlocking the zipper))). Clear case slightly transparent, because. White, but not much. Purchase is happy!!!
Great skirt. you can wear for a long time. as in the photo. For school super. rekomenduyu!
Skirt good sewn. Fabric-synthetics. but strongly malomerit
Waist 58 xs just in obtyag, super, as it is necessary! finally the skirt is not hanging on the hips, and sits perfectly! досдавка home by courier
Skirt just bomb
Great skirt. the back zipper. the growth of 170 waist and 77 took 2hl. does not pull, and what should be just above the knee.
Skirt super)) shipping fast, courier))) I recommend))) hhhl 48 bit too big)), you can safely take size smaller)))
Skirt is very satisfied, the order came quickly, the skirt in the integrity and security.
Order was 1,5 months. the skirt is very pleased, the size color is the same, as in the picture. probably I will order another the same, but in black color.
Nice skirt
Skirt super delivery very fast excellent store
Very nice skirt with a high waist. delivery to the MSK 1 month. brought the courier service. I ordered for my daughter on the growth of 158 cm, waist 60 cm. the village well. thank you store.
Really fast just around a week to the netherlands, soft material, good kwality i was a little pit surprise but it actualy europe qualifies. i will order again from this store, totaly recommand. thank you store.
The order came for a month, the store willingly went on contact, very polite, skirt is fully consistent with the description is the same as in the picture color is also the same, at 84 cm ordered xxxl went perfectly. the fabric tight elastikovy jersey similar to неапрен, and may have неапрен, I used was nothing like the order was delivered by courier to the house completely satisfied with the logistic company cdek, bought for 922 rubles still return cash This product I bought with extension alibonus
Skirt good, the quality no complaints. fabric is not wrinkled. thank you very much.
Like skirt, 42 Russian-xs. rekomenduyu. delivery to the apartment.