We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great suit! The fabric is similar to dense cotton. It is not hot, if there is a breeze, everything blows. On the parameters og 88, ot 67, ob 95 ordered the size of m to sit as an oversize. I sat down well, as i wanted. In front there are two pockets for small things, behind on the pope of deception. In general, very satisfied, decided to decorate it with bright buttons. In ukraine came for a month. I recommend the product.
love the material! hot as balls in NYC right now and this is super light and comfy. I'm 5'1" 150 lbs and the medium fit me perfectly. If you want it really loose go up a size.
Has received its overalls mega quickly in just 10 days. the store is clever, i recommend, could put 10 stars. item sent immediately. in the overalls fell in love, he's just cool. pleasant fabric, in the composition (on the tag) cotton and polyester. i wear 46 size, but i ordered a larger size, i wanted to be free. I'll post the photo later.
super comfy and cute ! The bigger size fits just fine and the fabric isn’t super itchy or super thick, prefect for the summer !
This is my 2nd time purchase the same jumpsuit but different colour, love very much so comfortable and light
product arraved fast. the jumpsuit is good. i love it
I’m 5’5” and medium fitted perfectly. Just like in the photo.
it fits perfectly. definitely buy it way too big if you’re in the US like i did because otherwise it won’t fit.
Fast shipping, tracked all the way. Fits great. Im 5'7 and curvy. i wanted a baggy fit for this so i sized up to make sure it was big, bit i think i could have picked a regular size of xxl. Thick, good, linen material. Straps have no buttons, but loop through holes and tie. i really
Super cute perfect fit! For those ordering in the United States I normally where a woman’s size 12 or Large. I’m 5’1 and 170lbs I purchased a XXXL and it fits very nicely and loose. I love it