SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, non-elastic fabric but the measurements match
Очень понравился товар, материал хороший, без запаха, нитки не торчат, единственное что в талии немного велико, но с этим у меня всегда проблемы (мои параметры 88/59/89 рост 160)
es suave, linda y rica al tacto, el color es igual a la foto, elástica y con buenas terminaciones. mido 1.73cm y peso 65kg. me quedo pequeña de axilas pero nada terrible.
The goods came quickly. The size approached, took M to its height 160 and the volume of the chest 86.
Good quality fabric
It was 18:04, and 08:05 was coming to New poshitochka with an inaccessible brush. The top is super, ale is cracked by the doctors, the SHCH of the Vien Nibi trochki is small and MOGE tisnut with hands. Mix the river 173 cm, OG 88, OT 61 took rosemir m. Do not sit down, sit on Talia. Shvi is real, zshitiy acuratno, do not bother. I did not sell it.
Légèrement transparent mais avec un soutien-gorge blanc ou de couleur claire cela doit être mieux. Le haut est de bonne qualité :)
Excellent top, I have a small breast size and s went to the butt, I think I'll order more, which would be less drawn under the arms. The fabric is pleasant, there are some strings.
The topic in Ukraine came very quickly. Size S ordered. Quality is good. The dimensional grid corresponds.
The quality is very good, shipping was fast
All as in the photo of the store only the color is closer to the grass than to khaki. Perfect quality sizes correspond to the month
It is equal to the photo, very good quality, very nice color, took less than two weeks to arrive!, I will definitely order another one again!
I ordered 2. White and beige. Both size m. They came like this. But the beige is slightly smaller and more like light yellow. On a large chest it will be shorter than in the picture.
This is definitely my favorite!!! Unrealistically pleasant to the body, soft, the color is very pleasant, not cheap. And do not say that 300 rubles is worth))) ordered March 30, it came on April 19 to Voronezh. The order was shipped in just a few hours. At OG 84 and OT 66, the growth of 167 ordered s. Exactly I will order the same, but another color!!!! For this is love from the first touch.
Made an order of 02.04, received 18.04. I ordered the size S (usually I wear XS/s). The material is pleasant, soft. Slightly shines through, so wearing without a bra is not an option. Size S fits me, but slightly rubs the armpits.! Size M would be wide! I will figure out how to fix and wear
Excellent tops, for home for the summer is just what you need. Delivery about 2 weeks to Moscow. Parameters 88/66/94 height 159, weight 53
In the Donetsk region of Ukraine came in 2 weeks. The top is pleasant to the body, the color is excellent, the material is quality.
Very nice but transparent
Very Nice! Good quality and beautiful color. Very fast delivery to the Netherlands. I love it
The quality pleased, the fabric is pleasant to the body, the seams are even, the threads do not stick out. Order went about two weeks