SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's amazing! Girls take it will not regret. Very fast delivery
The dress is just a bomb. The store is sociable. Fabric is good. The chest is slightly large. Need lining. For a beautiful figure it is divine
All is well, except that the color is not the same, I really wanted just as green as in the photo of the store, live it is darker, at 93-74-104 cm cm height 168 cm
Arrived in time set. Fabric heavy, sturdy and stretch, perfect fit! Top!
Заказано 25.06.21 Отправлено 27.06.21 Прибыло 10.07.21 Стоило 1760,70 руб. взяла по распродаже за 1232,13 руб. Красивое платье, лёгкая бандажная резинка. Красивое, удобное, Единственное - требует большего размера самих грудей, потому что на мне там пусто и топорщится сильно и некрасиво,увы, но придётся перепродать из-за этого((( ну и плюс в том месте где верх платья пришит к низу, идёт большой шов и замок там застревает всё время, самой на себе практические не реально из-за этого застегнуть.
Beautiful dress, excellent quality, not transparent anything, leaves the figure very cute
All according to the description. I am very satisfied with this purchase
A beautiful dress, keeps the shape, material: tight spandex, sewn neatly, an excellent option for marriage! The size perfectly approached, (it was possible and the size is smaller) shop with a large selection of dresses, I will order more.
It came quickly ordered on June 3 came on June 27, but it is very dense for the summer in it will not be very much, in the chest I'm a little bolshishishishi
I fell in love with this dress!! It sits just gorgeous, thank you very much to the store! Size 46-48 I took L, perfect! The color is bright, saturated. But I will shorten it, I do not have a big height and it's very long for me, almost to the ankles, and so the dress is top!!!
Beautiful!!!! Perfect!!! I wear M and wzięłam M. I have 162 cm tall. Great contact store and very fast delivery (for Polish approx 8 days!)
I liked the dress. Delivery to the Tomsk region about a month was. My parameters are 87/65/101, I ordered the size m. A little big, it was necessary to choose s. I will suture. Height 163, in length normal
The dress corresponds to the price, with coupons and coins came out about 1600₽, eh not enough sisiao, I will order pushap lyphone supporting. The material is dense, the dress is heavy, I hope on the day of the wedding will not be warm. In a convenient way looks good. Delivery is quite fast.
Delivery 7 days to Moscow. With the store talked for a long time, answered all questions. Sewn very high quality, not heavy. Color saturated. That would insert inserts under the chest holes there, but it's not a problem. Initially I thought that I would clean the length, but with a high heel and so it looks great. My height is 159, I ordered XS 90-67-80
Bandage a good dress, the fabric is dense, at 46 RR the village is good, it is necessary to pick up the underwear push up and seamless down
The dress came a week before the Derbent very dense fabric. Fabric elastic. I'm not. Quality at the highest level I want to take more, in all colors. Dress unreal thanks to the store
My height in the photo is 160. Size ordered Xs. My parameters: og-85 (I wear a cup of 75 V), obt-63, hips about 89. Long thought what size to order s or Xs. I wasn't wrong! Dress size XS village is perfect, the fabric is like a dense rubber, stretches. No cups on the dress! The chest is well adjusted with straps. The only thing, on my height the dress is long, I will shorten. I want the ankle to see more. Ordered for painting in the registry.
I'm 173cm and the dress is a little short but it suits me. Comfortable, the seams are ok. Would not go on someone bigger or wider.
Платье хорошее. На мои параметры 96-76-102, село впритык. На большие бы брать не стала. Длина платья без бретелей 113 см.
Продавец отправил быстро, проблемы возникли после таможни, долго не могли передать службе доставки dpd, в итоге почти 2,5 недели посылка хранилась в во пункте хранения, и только после моих долгих звонков и эл. писем в адрес началка, посылку передали на доставку в Кемерово, 1,5 месяца шла посылка. Все соответствует описанию, швы шикарные, ткань плотная, без поделала, параметры 84-63-94 размер s. Меньше бы был мал, больше был бы свободен и не собирался бы при походке в бёдрах, но грудь была бы велика. Есть маленькая неровность в груди с одной стороны, торчит, нужно ушить,