Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love
Super cute! It’s a great fit. The cut is also very flattering.
I thought I wouldn't like it, this is the second purchase I've made on this app, and it really came just like the one in the picture. I was a little afraid because of the price, but it came exactly as expected. I will buy from this store again, not to mention it came very well packaged.
I am in love! Very nice fabric. Exceeded my expectations, I will buy other colors, the purchase was 100% worth it. I wear a size 42 bra and size 38 jeans, size M was perfect. Only the gold detail is 1X noar, which darkens but can be replaced. The quality of the bikini and the price made the purchase well worth it.
Beautiful!!! I highly recommend it, very good quality and fits super well.
It's beautiful, great quality, and it's big. I'm 1.76m tall and weigh 74kg, I took the size G and it's too big, I'll have to adjust it.
It's really wonderful. The colors are very cute. I ordered size S and I am a 34D and it fits perfectly.
Good size, comfortable, good coverage, very colorful
It's very bright and beautiful. My height is 174 cm, weight 60 kg, size is slightly large. I took a medium and next time I'll take one of them to check how the size fits, but in principle, medium also fits well. The panties are high. I'm delighted with the swimsuit. Thanks to the seller.
It's common for items not to arrive as shown in the photos, but this time it did arrive as shown. There are many color options available, so I would like to buy other colors as well.
Swimsuit 10/10! Pleasant material, no loose threads, fits well in size. I took size M for my height of 166cm, measurements: 94-73-94
This is the third pair I've bought. The colors are beautiful and the shipping was super fast.
It's beautiful. It looks great. I bought it in several colors and I'm delighted. Highly recommended quality price.
The swimsuit is very beautiful and of good quality. I bought size M; I am 167 cm tall and weigh 55 kg. The top fits well, but the bottoms are high, although they can still be worn. Fast delivery
The bikini is wonderful. Very good fabric and the color and size are perfect! !
Great, fits true to size
Soooo soooo pretty
So flattering. Highly recommend
Perfect
Just as pictured, good quality. I order a m and it fits like a regular us medium.