SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect, I have taken a size above
Appreciate how quickly, before the date, asked me stay a little big now ask S
Very nice quality really perfect well beyond price!! Fits very well in small breasts delivery within délal!
Girls I love is very much like a body, quality good, thread have never had and other stocks, to Ангарска was 27 days. Everything Is Perfect, initially feared order, but never regretted that bought. Thank you, I am happy)))
I love it very very good Quality and fast Delivery.
Very Cool ! 171cm tall
Delivery fast. Quality standards.
Bodysuit is stunning. Sizing comes up small I ordered a large I am a uk 10-12 it looks as if it will fit fine. Such a good price and delivery was so fast to the Uk. Would definitely order again.
incredible quality!! usually whenever i pull up a bodysuit ive ordered from aliexpress it rips the lace but not this one!! and i appreciate the clasps on the bottom! i got a size S and im 5’2 and not so curvy and its perfect, the straps are adjustable as well as the one in the back
I love this and so does my fiancé. I weigh 123 pounds and a Medium fit perfectly! I would say I have larger hips than most though. Going to get the black one next! Plus it shipped pretty fast to California
Juste parfait ! Rapport qualité / prix est incroyable . Totalement satisfaite , je vous le recommande vivement !
Супер
Ваааааау боди прекрасно!!!!!!! Без изъяна, на мой рост 175 идеально. Большое спасибо продавцу, закажу ещё !!!!
Amazing quality runs a bit small I’m a uk10/12 and I got a large bit that fits amazing
I’m 1,78/ 5’10 and this fits perfect, the quality is good, but tou have to be gentle with it because it tends to rip. Love this on tho, would really recommend!! Shipped in 8 days btw so fast
Beautiful!! I’m in love. Thank you!
Very cute/sexy bodysuits. Took 9 days to reach the UK. I'm a UK size 6/8 with a B cup small bust, and a size Small fit me perfectly. Would defo recommend.