SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very sexy & as pictured. Happy with the purchase. I got the size medium and it fits nicely. I’m AU size 10, bra size 12C, height 163cm.
It came very quickly. Just over a week. fabric a little translucent, but acceptable. For the summer, what you need) I wear m, but to sit more freely, you can take a larger size)
Great dress! Very soft and good quality! Good dress, very soft and beautiful, everything is sewn smoothly
I have a size s closer to m, but the village is fine, take your size.
Orders are very satisfied. 5 Star Packing Dress-also 5 stars The fabric is dense, the threads do not stick out, the lines are even) took the color black. I wear M, I took L. I did not lose. Semi-adjacent Silhouette. (there is a little freedom) on the height of 160 length Super does not like both with a heel and with the edges) ., (OB 104). Village in yidyal. I think to order in gray. Thank you store. I recommend it to everyone.
Came dugé schvidko Woven OK At 88/68/94 rosmir s pidishov :)
Very nice dress, very pleasant to the body. I do not believe that I bought it for 1000₽, looks very worthy.
The dress is good, the fabric is pleasant very, but it emphasizes absolutely everything (I attach the last photo, I have a birthmark under my chest and even it can be seen))) My parameters 80-60-90, took S, came up well, but it does not sit that freely, you can take m to similar parameters, if you want more freely.
The quality is much better than expected! Definitely going to be one of my favorites. And it pretty much arrived a week after I ordered it.
Absolutely gray color, but nothing, the fabric is pleasant, bought for 751₽ for sale :) it is possible to use as a nightie, most likely I will wear it...
On the growth of 160 og 95, OT 78, OB 98 took L, just, the straps had to be really lowered to the whole and the size is very deep, I will wear with with Delivery fast, tracked, color liked soft gold
Товар хорошего качества , все соответствует описанию , брала размер S. Товар в Киев получила быстро . Рекомендую
Very fast delivery. 86 78 100 m the village is excellent, even slightly Free. I recommend. Delighted
On the parameters 85 68 94 the village is ideal
Beautiful as picture. Satin light and a little stretch for luck because I am a SZ 48 in Italy and I sign also if a little tight on breastfeeding but goes great. And my height 1,70 is a little shorter but ve board xke is really nice.
It was pre-war, pay superov, super-power on the Moi parametri og96, ot74, ob98 L, went to the city of niedolololö
Ткань очень приятная и легкая, прямо как я и представляла . Маленький подарок прилагается, что очень мило со стороны продавца . Пошито хорошо
Description exact, sent the wrong size (ordered S, on the sent dress tag with the size no), the store sent another dress in my size, as I will receive a feedback. In the rest, the dress is excellent, took immediately 3 colors with coupons for 800 R fairy tale. Cut semi-adjacent trapezoid, skirt slightly Bell, Pts harmoniously on the body. Straps made of the same material, adjustable, on the back of the neckline on the bottom of the blades, front as in the seller's photo. Size S on me high skinny perfect (I'm 82/65/89 172 height 52 kg), and this big one, apparently it's M or even L. Measurements of the dress: length along the side seam from the armpit 91 cm, chest 85 + volumetric assemblies, waist 90, hip 100, hem 174 cm, silhouette widened from chest. The fabric stretches in all directions. Shade of gray-blue closer to warm.
Very beautiful truth electrified,, was packed in spike package, for volumes of 90-72-103 ordered m growth 168 perfectly suited thanks to the store
Very beautiful and pleasant dress, both dressed and do not want to shoot, even at night)) The fabric is shiny with matte mother of pearl, very beautiful. The thread does not stick out. It stretches a little. It does not crumple much, but it gets dirty easily. Even a drop of simple water leaves stains, you need to be neat. Rings on straps are plastic. The tummy, unfortunately, with this dress is not compatible, it will have to somehow pull. In general, given the price, I recommend buying a couple at once, different colors, you will not regret it.