SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect same as in picture
wonderful
i love it. just as described. fast shipping
Arrived loved super fast and in perfect condition good quality thank you
exacrly like picture, have'nt tried it yet because i washed it as soon as i received it
Well made, just like photo. Haven’t tried it on yet but looks like it’ll fit did not communicate with store
Commander le 09 août et reçu le 25 août. J'adore ! Attention si vous choisissez la taille S cela correspond à une petite taille 36, car très légèrement serré pour moi mais vue le body mieux vaut sa que plutôt sa baille . Donc pour une taille 38 je vous recommande la taille M. Il y a bien une ouverture à l'entre jambes avec des boutons de pressions.
It’s the best will be purchasing a bulk hated the long wait Tho
It cinches my body and is extremely sexy I am 157 lb ,5.7 and got a medium
Just like picture, beautiful!
Just like the pic
Well Stitched For The Price. Didn’t Have A Smell But Shipping Was Horrible.
just like the picture
this item is actually better in person...I love it.... and I will order from this store again. ❤️❤️❤️❤️
Consulted with the store what size is better for parameters параметры, advised L, but it turned out to be large. Had to hurt. I think you can take the size in size... The quality is good! Mesh quality and elastic-not cheap. On the middle chest... I have no idea how big it will look, but my little one does not look very much... There's not enough a little bit of a scrambler (
looks just picture, the only thing is the darker panels are also a little see through.
The order formed 4.04, received 20.04 (Moscow), on tracking the parcel came 19.04. Quality is super. No harm, I liked the body very much. The smell of the unpleasant did not understand. Thank the store.