SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The size is great, material quality. Well like the photo
заказывала 25.06, received 17.07. отслеживалась package mail from our online through. mom заказывала. fit perfectly. photographed brother, therefore swimsuit back mother поправить сообразил))) sewing trim.
longer shipping to UK but quality is good fits very good
-two fast. quality normal. not know about size, tk. anywhere with it no label) store.
swimsuit bad, ошиблась but with the size. was to take size bigger but my plans to lose weight, so it will be ok)
15 days delivery, new mail. swimsuit just good quality, thread торчачие but have the chest, but i исправила. thanks very satisfied
очень хороший купальник, на ссылку рос 42 размер взяла М, отлично подошёл, купальник тянется, есть небольшой синтепон в груди. до МСК дошел за 15 дней:)
fast swimsuit delivered. design excellent. i love. xl 165 cm 70 kg parameters to my just .... tailgating slightly (rose winter for butt).
пришёл курска 11 days to order! many thanks! material good is expensive, front складочки material hide midsection. gorgeous swim suit!
запорожья порадовала all very fast delivery 14 days, ukraine. perfectly fit to our size 48-50. flaws hides fine figure, sides and abdomen
within a month after use tip write pool excellent quality swimsuit, after numerous полинял washes, perfect size parameters to my подошёл month pregnant tummy mi 90/96 and 8, will think that stretches well before delivery in account for налезать. spb very fast shipping to 2,5-3.
satisfied i excellent swimsuit, fast shipping) size
region луганскую received 31,03 in 9,03 sent 8,03 paid swimsuit size bottom without label stickers and come true leotard, but like new
excellent swim suit! all wonderful! fit all. thank you store!
delivery fast, bathers good, to take
the very satisfied. fit all ог-108см height 162 cm, брала 3хl store молодец, заказала 4марта, received 19марта. seller recommend!
first заказала xxl then подумав, decided to change size smaller. написала store, changed without) delivery month in flat заняла кемеровскую area, it's holiday учётом february 23, march 8 chinese new year) so to order пришёл think more faster. to russia отслеживался track, is very convenient. zip packed swimsuit has been in, not detected transportation from no damage. large navy blue color peas as the photo. material elastic, stretch, take the company therefore size smaller. russian have size 48-50 height 160 cm, weight 70 kg. fit good swimsuit set down, and not жмёт presses. foam cups bodice in, through their can pull out if small hole. front surface-a swimsuit lattice. складочки dance leotard features in, small скрадывает that midsection. for завязочки neck tension can be adjusted by. covers попу good, the top and back open. in general, i really style
good swimsuit. thread not stick up, lining have, not просвечивает. бледнее color slightly. to the end of the top not stitched bodice, square neckline looks because of this, fix though no problem. to store thank you!!