SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just perfect! Finally, i am 100% happy with the purchase, because i have a lot of swimsuits, but such a beautiful and comfortable one. Factory quality, very comfortable, according to the size grid, delivery about a month tracked by the shipment. Suitable for various types of figure. I'm not skinny, on my og 95 cm, from 77 cm, about 100 cm, height 159 cm on the table took the size l, sits perfectly, but if there is something to pull in principle and m is most likely, i just did not risk, and so there is a stock especially in the abdomen.
Swimsuit is very cool! On its parameters og93 ob99 ordered the size l. The top of the back has ties. it has cups, which can be stretched if desired. Panties with a beautiful print, the fabric is double, do not shine through. Came with a hygienic sticker. Swimsuit is very cool, definitely advise!
Chic swimsuit
Excellent swimsuit, fast delivery. Size l perfectly sat on the parameters 89-65-91 and height 167. The quality is excellent, does not shine through, there are cups in the top. I recommend!
Excellent swimsuit, size sat perfectly! Review and photo: https://s.click.aliexpress.com/e/cdCnrXuk
Delivery 2 weeks. Packed swimsuit in a zip package. I ordered the size l for parameters: bust-87 cm, waist-63 cm, hips-93 cm, height-168 cm. Fit in size. Quality is good, material is nylon 82%, spandex is 18%, elastic and tight. On the back lacing, cups can be pulled out, swimming trunks of high fit. The seams are even, the threads do not stick out, there is no unpleasant smell.
Chic swimsuit in which very comfortable. Delivery to ukraine is fast, about 2 weeks, packed in a transparent bag with a size sticker. There was no foreign smell when unpacking. Sewing is immediately visible, factory, quality: all seams are even everywhere, there are no protruding threads. Now about the size: on its parameters og-90, ot-74, ob-94 i ordered l-melting a little even free, so it was possible to order m. And the top is good that the back is adjusted with laces. Very satisfied that i ordered such a swimsuit. I recommend!
Delivery is free, took 22 days to the new post office, the track number was tracked. On my parameters 87-68-97 and height 173 cm, the size l came up perfectly! The size table fully corresponds. Top on the lacing behind, so when choosing the size, the main thing is to focus on the volume of the hips. Melting closed, with an overstated waistline, very comfortable and comfortable. In the top are inserted cups, they are removable. Lacing top can be tied behind, or in front, as i do, the length is enough. Throughout the swimsuit (both on the top and on the swimming trunks) there is a white breathable lining, so that the swimsuit does not shine through. The fabric is standard for a swimsuit, of excellent quality, elastic, dense, stretches well and dries quickly. The sewing quality is excellent. Looks swimsuit perfectly, bright and stylish, and also very comfortable! In it you can not worry about anything, but just enjoy your rest! To buy definitely recommend!
Shipment: the next day after payment. Delivery: record 15 days to belarus. Package: postal package + company zip package. There was no foreign smell at the opening of the package. On the parameters 83/59/88 and height 165 cm. Swimsuit in size s came up perfectly. The fabric is pleasant with a characteristic unobtrusive shine, stretches well. Swimsuit dries relatively quickly. Sewing is very neat: the lines are even, overlaid; there are no protruding threads. Melting have a high fit in the style of "retro". Gusset-soft white fabric. There was a protective sticker. They sat down perfectly: everywhere densely but do not transfer. Liv is more like a sports top. There are removable thin parallon cups. They are easily inserted/pulled through overlaid slots. Liv is easily adjustable in length and volume from behind with the help of long ropes (seen on voto). A small chest swimsuit holds perfectly.