SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is good. The material is dense, it will be hot in the summer, it will be on a cool summer or a warm autumn. On its parameters 170 height, 62 weight, chest Volume 95, waist 75 took the size XL. The store at first did not want to send out the dress, but after long proceedings all the same sent out, for which he thanks. The dress should be worn with a corset or pulling underwear.
Very pretty :)
On the growth of 170 93-59-90 ideally sat the size of M. A little shiny fabric, but it's small things. Looks great. Very fast delivery to Moscow-about 10 days
The dress is very beautiful, the fabric stretches, paid, a little rubber. At 44 size M comfortable. Shines through, but not much. Very badly ironed. I recommend to buy.
I absolutely love how this dress fits on me. I also like the material. I can't wait to wear it. This is the first time I am giving a 5 star. The dress is as shown in the picture and it fits me well.
Kananina garyacha, not Duge is good
Cool dress! The village is like a glove, my parameters are 87-67-90, the material is pleasant, looks expensive. Slightly shines, not much. I wear with a corrective dress of flesh color under the bottom. Very satisfied! Seller, I recommend it.
The dress corresponds to the description. The fabric is similar to a thin elastic denim. On my 86-70-95cm height 161 cm ordered M, as the fabric stretches strongly, suitable for large parameters. I do not like that it looks wide at the top, the sleeve is not worth it. I'll try to remake the top in the studio, reduce the size in the shoulders.
Super
The dress is too beautiful, exactly as in the description and on the picture
The dress is unreal, very cool! On L Russian 46. Fabric is a good stretch with a light tightening. Elegant style, as they say: both in the Pir, in the world, and in the office. Recommend!
At the waist 70 cm size L village as it should! The quality is very good. Pink belt quality zipper lock
He loved everything. I chose the size according to the store's chart. Stretch fabric, dense, stretch. Let me advise you.
나는 그것을 매우 좋아했다. 빠른 배송에 감사드립니다
очень качественное! пришло быстро. спасибо! получила кучу комплиментов!
Good dress, stretch fabric. Take your usual size. The fabric is good, for the summer is very simple
Great kit! Everything is sewn neatly. The fabric is dense, the shape holds, does not glow. Dress and corset can be worn separately. On the 89-68-103， ideally approached m.
On my parameters height 171, og-86, ot-69, ob-95 I took in the size of L. And it sat on me perfectly. Material is nylon, spandex, viscose. It stretches a little. The dress is super.