SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is a very stylish suit! Thanks store
Very cool kit! Expectations are justified! Looks stylish and cool Moscow region came quickly! Thank you
Доставка очень быстрая, костюм шикарен, но жаркий если гулять днём под солнцем. Можно было заказать S так как М Овер-овер сайз, но это не страшно. Я довольна покупкой, она того стоит
клевый костюм ,приятное качество ,на рост 167 вес 50 кг заказала размер м как раз
I loved the fabric dogma and color המהממממממם therefore pre תכננתי make up cotton smock dress מהמממממממת
Chic suit. You need the truth separately to buy a T-shirt or T-shirt, if it's very hot, then unbutton, and there are some shorts. But Super. Thank you store.
Satisfied with HS village norms, shorts the current is too big, and so fire. Satisfied I) long doubted whether it was necessary, it is necessary. So bright, when washing does not paint. Quite heavy fabric, you can not wear it in the heat.
Cool suit
This is of course a super suit, but the fabric is not very. But the color and print the bomb. I thought it would be easier.
Very beautiful costume.
Very beautiful thing! At its 48 size ordered XL, shorts just, I think they slightly Shorten, a jacket with my height 174 long straight on the ankle. The jacket is wide free oversize,, the colors are bright, the pattern is not blurred, the fabric is polyester. Cool thing I recommend!!!!
It's a bomb suit! Bright, rich. On my height 158 cm jacket almost to the floor. I ordered the size s. Synthetic fabric. The print is not printed clearly, but it is not critical.
Delivery to Kazakhstan, 4 weeks. Totally synthetics. But still, a very bright suit.
Beautiful equally to the picture I recommend everything I get happy when the exact ex product 100
Quality Super?!
Stunning suit, the girl is delighted
Nice suit! Like in the picture. Seams, material, density, pattern-all good. Synthetics are natural, but high-quality. Print fire!
Suit-gun! Recommend!!! I have delight, fell in love with him from the first fitting
Synthetics (wear hot and soaring) edges are not overlaid. The quality is not very. but the color is bright, I took for bright photos on the holiday. The Cape is not enlightened. My size 48-50 (ordered L) shorts Butt sat down (I dressed just leggings under the bottom) the top is massive, the sleeves are long, I think it was possible to take on the pictures looks cool and stylish