SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice fabric. I have the size S, took XXL and did not lose. Sits as I imagined. To Kaluga in 17 days reached
Same as in the photo. Very fast shipping to Spain. It feels good and the quality is good. I asked for a size xl and maybe the shirt isn't that big, but it fits as I wanted.
Awesome T-shirt. Soft, bright, good quality print! I'm happy, I will order more!
Same as picture and came quite faster than I expected, maybe waited for only a week or 2? I bought xxl to make sure its over-sized and it fits me well.
Super comfortable T-shirt, great material, very soft, it's very nice to wear. I ordered an XXL, of normal use size L (Spain), I don't like to get tight and it made me perfect. For this time of cold heat, it has the longest short sleeves, which is appreciated. The letters are noticed that they are of good quality, they will not depegarate easily I believe. Overall, very happy. It's one of my favorite T-shirts right now.
Muh nice shirt. Print and good quality fabric. A little small but makes up for how good it is.
T-shirt came within a month all well approached the child satisfied with the quality good thanks to the store for the fast shipment we will order more.
T-shirt corresponds to the size of L. I thought she would be a little less, at her XS-S wanted to take M, but I thought, that most likely malomerki. But no, you can choose your size according to European. My parameters are 83-62-90, for height 150, if it somehow helps you :) a little stuck out the thread, but not critical. By the way, very pleasant to the touch. Insta: @ meributakova, so for a note ..
Thank you very much. Fast delivery to Novosibirsk in 3 weeks. The quality is excellent, the fabric is pleasant, it corresponds to the description. Seller recommend.
цвет намного ярче чем на фото нитки не торчат быстрая доставка с продавцом не общалась в общем футболка прикольная
Футболка синтетика, приятная на ощупь, но за 356₽ норм) Немного просвечивает, для эффекта оверсайс на рост 164, ог 89, от 68 заказала XL. Ну что сказать, широкая)) Носить буду, к покупке рекомендую
футболка понравилось.размер и описание соответствует.цвет красивый
по качеству мне понравилась футболка,цвет как на фото,размер подошёл, ог-90см. советую к покупке.
Shipping fast. Shcha this price good T shirt. Quality goal Nadia synthetics on soft pleasant to the body. On the parameters og 106-2хл, straight freely sits. And also such sleeves want to turn, but it's impossible, such a fabric does not hold up. In the shoulders large
Delivery 15 days from the moment of order to the Urals. In appearance, everything is fine, sewn normally the thread does not stick out, the material is soft to the touch
14.07 ordered, 30.07 received in Moscow. Without marriage, but I had to remove the thread a lot, in general, the purchase is still happy, the material is synthetic, but very pleasant to the body, stretches. My parameters shoulders 39 cm, waist 89 cm, hips 100 cm.
La calidad de la tela es muy buena, la talla también coincide, tiempo de entrega estimado 2 meses por la situación de COVID, gracias al vendedor, muy recomendado
ну пойдёт
Obal 86, OT 74, height 173. To the Moscow region, the parcel was 10 days. I did not find a tag with a composition but there are many synthetics.
T-shirt came exactly according to the time indicated when ordering, the quality is good, the size of ordered XL Perfect for my body, and so good.