We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Body super, arrived very quickly, on the parameters 88-63-88 in butt size s, the quality is gorgeous. There is one but, ordered two bodys, arrived one, the fault of the post russia or the producer no longer know. Money did not return, the goods did not send 630₽ lost, sorry. The goods were sent for a very long time, three weeks waited for sending
The parcel arrived on time, the size approached, the material itself is not smooth, it is more like a soft jersey, very nice, plush. You can wear both in spring and winter, warm enough body) the order is satisfied, thanks to the store!!!
Finally is arived, aftea a loooong waiting, but it's very nice. I like it a lot, it's a good material, it's soft and the size it's exactly like the usual. Thank you, i will order again!
Very fast shipping! Good quality the cloth is very nice and thick
Dense fabric, cute coloring, slowly stretches. On the growth of 160/50 kg og 89 from 66 ob 89 ordered m, came up perfectly! Under jeans is good, but under the skirt strongly stand out panties. The hole for the finger is not enough. Fast shipping! For such a price-perfect! I recommend! The store is friendly!
Perfect and very warm. I love it. I recommend store 100%. Very good quality
The pain is good soft, very pleasant to the body. Quality is good! On the growth of 167 parameters 85/60/90 took the size s, but it is back-to-back, i advise you to take m! Since it pulls in height, and when you shove your fingers in your sleeves, i love freer
The goods are quality, all as in the description. On the growth of 167 the size of m is a little too small, you need to take l. In general, i'm happy, thanks to the store)
Super. My deve. Europe 38-M. Kupiłam L, fit for M/L. I have 169 cm height, bust 96 cm, hip 98 cm. body is flexible, will enter the person to 175 cm leisurely and to more than 100 cm in bust.
Beautiful body - I highly recommend this product! It's not so perfect for me - I am 168 cm tall and 47 kg - and now I think I should ordered an M size because when I put my thumbs to those hollows in sleeves I feel a bit uncomfortable (I think my arm is too long) and I also feel it's a little tight in crotch but I hope it will strech a little with some time. And watch out - it's more a string on butt than regular shape :) I enjoy - thank you store!!!