SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bombay fur coat. I took this and in another store This one is cooler
Fur coat is not bad, even Xs on parameters 88 69 90 sits oversize Thin for weak frosts Buttons need to be done Seller recommend
The fur coat is very cool! Came for a month, ordered in bright pink color. The fur coat came well packed, odorless, the threads do not stick out anywhere. The quality is excellent. Very satisfied!
Muy Lindo. Super fashion. Screen as borreguito. Perfecto
Received very quickly I am very happy it is as in the picture nickel I highly recommend
מושלם!
שפותחת תודה רבה
Perfect!!!!!!
XS size wholesale element can be up to 66
The fur coat is excellent! Very light and warm! I took a larger size, so that there was an over size Delivery 2 weeks
EXCELLENT
Beautiful
All the rosemir XS and all the Wien of men to finish the great. Colir and yackiness garnies night can not be deadly. The fur coat is not taka m 'yaka Yak I'm wearing, ale Garna! I didn't show up. Mi Rist 158 Talia 60 hips 85.
A good coat, the same as in the photo.
Preciosoooooo it's giant it looks like a cover JAJAJ but I amooooooo
It took just over a month to reach CDMX, the color is amazing, it is very soft and warm, ideal to go out in the morning with the cold in winter. I think I'll buy the yellow one too.
Light winter coat, soft and light, size M slightly at large in the bust I 110 W eamionach okej under hips little węższy but Tez is okej, recommend, possibly if was too much however giveaway for seamstress
The coat is very nice, I stay very well, with rosita lining and everything according to, except for the horrible yellow coffee button, nothing to do with the coat but I will change it Ideal for winter because it is muuuy warm. The only bad thing is that it took 2 M is to get to Chile, I thought it wouldn't reach me anymore. I hope to climb fotitos soon✨
Very cool coat!) ordered for a girlfriend, XS for height 1.55 sat perfectly and along the length and sleeves. Delivery is very fast on Mr. Express. The quality is excellent, the coat is not heavy up to 1 kg
I liked the fur coat. For such money, it's gorgeous. White color is straight white. Thanks to the reviews with the size guessed. Came in two weeks. Thank you!