We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Write a Review
31 Jan 2023 06:27
30 Jan 2023 17:02
Fit well and are very warm for cold winter night
22 Jan 2023 06:17
I ordered sports pants for my spouse. Warm, the fur is good, the fabric quality is good, the fabric is thick. Took 2XL, fit perfectly on his weight of 78 kg. Freely in the Belt and in the hips. Satisfied with the quality. The only negative package arrived in the country and there was no message that it was possible to receive the parcel. But we found her.
13 Jan 2023 12:02
Hold well warm Size 6xl but size a little small despite everything
9 Jan 2023 15:30
Very good quality and beautiful finishes. Well done for the large size. I recommend this store.
6 Jan 2023 16:04
Thick trousers with two zip pocket, with elasticated waistband.
29 Dec 2022 09:16
All the best fits well, am satisfied, welcome again
23 Dec 2022 03:56
The pants are very warm, as described, the delivery is very fast, less than a week before the Kharan, thanks to the store
15 Dec 2022 14:16
Delivery Belgium/Belgium. Have size 38 this corresponds with L when order this jogging pants. Very fine pants, nice and warm to home for chilling or to go hiking with dog. Fast delivery, when order was reported 6 weeks, I had after 10 days all delivery. Good quality. I order still at this store. Am very satisfied. TOP.
14 Dec 2022 23:14
The quality is excellent sewn all well warm recommend a little wrong with the size it was necessary to take on a size smaller than 6XL. My height 1,78 m weight 110 kg.
10 Dec 2022 10:24
Warm! for the winter is excellent! the husband is happy! the size grid corresponds! I recommend!
10 Dec 2022 02:30
Very thick, not afraid of cold in winter, recommended to purchase 。
30 Nov 2022 05:04
Size 6X = Large (USA). Very good fabric, thick and heavy
21 Nov 2022 07:56
18 Nov 2022 10:32
Thank you close fast delivery. Chinese 8XL are European 4 XL. Fits you and is warm look up what temperature you warm holds.
8 Nov 2022 04:18
Normal panties, a landmark for choosing a size 5 x L well sat on the height of 174 weight 100
28 Oct 2022 15:05
Very good quality!
24 Aug 2022 15:53
Good qulity. Size 48 50 exactly, not oversize and not wide. These are not my first such pants with Ali, without them I do not think about my winter, it's very convenient.
17 Aug 2022 14:12
The quality of the material and tailoring is excellent!!!!! I ordered the whole family of different sizes -- the dimensional grid is very accurate! Pleasant to the body, thick, warm! Definitely recommend!!!
Why Buy From Us
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.