Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast and super good texture, according to size, all good♡
Good fabric nice print but size L is very small for size 10 uk
The article is in accordance with the photo, it size well, I took my usual size S and it fits me perfectly well in the size or length. Only small problem, there was no hole for the button that I had to create myself
the size chart is pretty accurate im usually a M-L but i wanted it a little bit oversized and 3xl was just nice :) shipping was very fast considering it is aliexpress
Very cute and look just like the picture. I've had them for 4 months and the only thing i've noticed is that the flowers fade a little in the washing machine. They're still very visible though, i would recommend!
The flowers are on it painted, not printed, so they continue to sit well. The pants has a fine material, not too heavy, beautiful and good communication and fast delivery!
Perfect, super nice, they arrived in em one week, highly recommended
Guinness dazzling very cool quality מצויינת
love it!!
Good quality
Top
Trop mignon juste parfait.
Very interesting model of mom jeans, looks original. Most my perfect jeans with AliExpress! My parameters 88/69/89, height 165, weight 50 kg, size I ordered M size, they are bigger to me, it was necessary to order s. Jeans are good, the fabric is soft. The quality is excellent, the jeans are dense, the shape perfectly holds There are no sticking threads. I recommend the store!
Заказала 18.07, пришли 03.08, рост 169, вес ~52 кг, качество хорошее, длина подошла отлично, в талии большие, но оно и понятно (я высокая, а талия ~60), с ремнём будет идеально, носить буду распущено, с подворотами эта модель не смотрится!
джинсы очень классные, хорошее качество !
Perfect, the material is good and print looks good, perfectly to my size thank you
Top!
все прекрасно,советую!!♾️Единственный минус-нитки немного торчали,а так-все супер!
The jeans are awesome in May, I advise everyone