SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It just stays as it looks. It's cool. I loved it again.
Light, beautiful dress, very comfortable❤ Parameters 85-60-92, S-Ka village is excellent
This red dress is cute!! I got L and am usually M 172cm... nice quality material and fit perfectly. It is stretchy at the back with zip on the side so fitted well and has room if you have busty chest (36dd), the split is thigh high but I like it. Only thing is I ordered the same dress in black colout and it fit completely differently?No zip on the side so for my body it was loose around hips but tight on chest? Definitley recommend to buy the red dress!!!
Es bastante transparente la tela, aunque una vez puesto no se ve nada. Suelo gastar un talla s y cogí una m, así que me viene perfecto. Largo del vestido adecuado. Igual que en la imagen. La parte del pecho viene con dos telas para que no transparente. Me encanta.
bonito vestido. queda mejor puesto. aunque la tela no es de gran calidad
Красивое, легкое платье. На ог 87, от 75, об 100 заказала XL сидит отлично. Продавец очень хороший, отзывчивый, доставка быстрая, заказом довольна.
Cool Sarafan! At 48 Russian XL, a little at the waist in tight, and so it's cool. You can wear it, thank you.
The dress is just super! Very light, excellent quality, threads do not stick out. The dress is suitable for summer, very beautiful neckline, on its parameters 83/66/90, took the size S, the village is excellent, behind the back is an elastic band, did not communicate with the store, delivery in 3 weeks, highly recommend!
Very fast delivery to Belarus. July 4 ordered, and 30 already came. The quality is excellent, the fabric shines a little, nothing sticks out anywhere. Recommend!
very cute summer dress. as in the pic. I usually wear size XS, now i took S (because XS doesnt exist) but its greattt
The dress came in 14 days, synthetic fabric. At first I thought that it would shine through, but no. Sits very well
It was necessary to order a larger size (96-74-95), it was very tight
Хорошие платье. Но не угадала с размером. На мой 44 размер я взяла S , но он оказался очень мал. Молнию сбоку застегнуть не удалось. S больше похож XXS.
Платье просто огонь, материал офигенный лёгкий, своих денег стоит, прибыло за две недели в Польшу, просто огромное спасибо продавцу, РЕКОМЕНДУЮ
Very beautiful dresses, the very thing in hot weather, very light! I really like it, the order went longer, but I think it's okay! I am satisfied highly recommend! No seams, nothing extra!
06.09 ordered 03.07 came I have 44 46 wears M, I ordered L, if I ordered M, in the chest squeezed, who has 2 CSIS, and the middle figure, will fit
Great on 42_44 ordered S, perfect, there is a lock on the side, the quality liked
I'm in love is accurate or better than in the photo, sent fast.
Dress Super, 42-44 and height 158, size M sat well, the cut is normal, when walking nothing glows) very light, for summer class
The Dress is nice the fabric is just kinda week but I loved the dress, the shipping was very slow but the store has a very good communication
Cool dress for your money. At its height 178 (size 80-68-98) ordered M, due to the fact that the straps are adjustable, it sits well. In Kursk came in 2 weeks.
The dress is just a bomb, light, beautiful! Size approached, delivery about a month)
Super fast delivery to Ukraine less than 2 weeks. The fabric does not shine through, the seams are even, the waist fit is perfect, the align points are even, everything is super
7 days delivery! The dress is excellent! Suggest store 1000%
Very nice! It took 21 days. I bought size L and it fits well (89,76,102). Soft fabric, it doesn't transcend and very comfortable. He arrived in good condition and no details.
At last I waited for him, this Sarafan! Size S at 85-66-93
Delivery speed 16 days total! Sarafan will like it, the only slightly translucent, thin fabric, well, he and the price is 600 rubles)). For a long time I could not choose the size, I stopped at M and did not regret it. On height 167 cm, weight 55 kg, OG-92, OT-73, OB-93, it turned out how on the model. If you have hips from 96 cm, take the size L. On the side is a zipper, behind the elastic band, the ties are adjustable, the waist of the village is where necessary.
The dress is thin for the summer, there is a zipper on the side. Lamochki can be adjusted as it should be. The dress is electrified, you need to buy an antistatic in advance. With the store did not communicate
The description is exact to the item received. Quality/price. The fabric is fine, ideal for summer. I tried it on and it looks great. Delighted with the dress, though it took a little while to arrive. Thank you.
Cool dress, light, a little translucent, it was necessary to take a larger size, since my waist is not perfect. But I will wear it!