SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shorts made of denim, thin, form keep. The elastic is good, does not press. My height is 152 cm. The volume of the hips 88 took S sat oversize.
On T 75, B 95 why then ordered L, were great. In the hips is very wide, in front of the puffed. On such parameters it is necessary to take M. And so the quality is good, jeans are not dense, at the waist elastic. I returned the money back free of charge, returned the money in a few days. reorder in another size. I took for 750 R with a coupon
Nice shorts. On OB 99, OT 71 took the size of L. Free and comfortable. Maybe even I would like a little less, but left, because I'm not sure that the size of M would have sat better. I wear it and I'm happy. Thank you store. Shipping is super fast.
Шло две недели до Лен области. На бёдра 92 см сидит оверсайзом.
For this price is quite appropriate quality. In hot weather-great! Perhaps it was necessary to take a smaller size, or then bubble on me)) parameters: ob-86, ot-65
Excellent shorts for such a price, purchase is satisfied, the size approached
Shorts are cool. Sit well. At its 42 size ordered M.
Cool shorts, took M on OT 66, OB 94. The elastic band is not tight, it confuses only that the air bubble is in front of me)) for me, of course, short, but it's who loves it. On vacation, I will definitely wear it. To Moscow in less than 10 days
Шорты супер крутые! Очень довольна. На ОТ 63 и ОБ 90 размер М сел идеально. Прям как и хотела) в Москву доехали очень быстро - ровно 7 дней ) всем советую эти шорты, за свои деньги качество супер!
Cool shorts! On parameters 60/90, height 150, size s sat perfectly. Average length. Sewn qualitatively, the seams are even, the elastic band is sewn on the inside of the belt. Came for 2 put on one parcel with other orders.
Nice shorts. She took her daughter for 16 years, wears, is happy.
Shorts liked, light, do not stretch. On its parameters 71 - 95 L approached. All measurements in the photo. I recommend to buy.
Shorts Super! Soft Jeans, on OB 94 sat well. The only thing is a strong smell.
Waist 72 hip 92, approached if the waist more will be strongly Butt, want slightly freer take L, the quality is super, looks good, I'll order White more
The parcel came to Primorye in 2.5 weeks. Shorts are cool, they approached me. I did not communicate with the store. Dense elastic, look expensive.
Comfortable shorts. But in front of me there is an ugly fold. Behind look good. I'll probably leave it. My parameters: from 74 cm, about 98 cm, height 175 cm.
Excellent shorts, jeans in the hem, cotton, the color is milky white, without yellowness, in the belt the elastic band is wide, small assemblies, metal zipper and 2 metal buttons color under aged gold (I do not unbutton on my 65/89, height 172, they are very comfortable, the elastic band does not press,) Two pockets on the sides and 2 on the Pope, there are slabs under the belt, stitched on the legs, the seams are neat, the fabric is soft, natural and does not look. Measurements of shorts in size M: waist counting gum universal turns out, sits on the waist from 54 to 82 about, hips up to 100 fit, but with a hip checked. Height 36 cm.
Shorts are cool)) that's what I wanted! The smell of course from them is strong, but I always wash all things after buying.
Shorts are good, the fabric is pleasant, stretches, on the parameters ot66, about 90, M sat down as it should, does not tighten and not too oversize, I would not have have came on time, though long sent, contacted the store and immediately sent everything
Very cool and comfortable shorts, I buy the second in a different color. At ot 69, OB 91 sat perfectly.