SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good vest, looks like Cotton
Svitschot norms, in the fold of the Mabut there are no natural threads, ale style. At OG 94 from 75 to 100 you can check out the oversize. And the three of them are the photos. I came for 14 days, I recommend selling!
Nice jacket! At OG 98, waist 80, OB 99 XL sat down freely as desired.
Мої параметри 82-67-92, ріст 165 см.Хотіла, щоб розмір був оверсайз, тому взяла Л.Відправили наступного дня, очікувала в Одесу близько 3х тижнів.Шви рівні, нитки не стирчать.Покупкою задоволена.
Very cool! The fabric is pleasant to the body, rubber as a gift! I wear M, took S! Super!
тельняшка пришла за месяц в Казахстан.Качество норм,но такое впечатление,что ношенная,пришла без упаковки,без бирок.просто в грязном почтовом пакете,после ручной стирки,чёрный цвет полосок немного стал блеклым.
Very good
It's not bad. Not tight. Cotton with polyester, for the summer will not go, but for the off-season under the jacket, well. Autumn version of the actual vest. On height 168, chest 110, waist 88, freely. The length of the sleeve is full. Sits well. 10 days delivery. Thank you.
This is not a sweatshirt, rather a T-shirt with a long sleeve. But the quality is good, all the seams are even, sewn neatly. On our M-L took XL, because I wanted an oversize, it does not sit as freely as on the model, but in general a good oversize. For this price is a great thing!
Very good quality. In Ukraine came in 2 weeks
Classy, free, modern
No where near as oversized as the model. Still cute and comfortable though. The sleeves are a good length. My size is 160 96-82-106.
Usual such a jacket) Thank you!!!
Everything is fine-as in the picture
Well, the carving. Fine autumn phenomenal sweatshirt. 10 days delivery
It's fine, but very Styles a. Enchanted with my purchase
Хорошая толстовка. Размер соответствует. при стирке ннэ линяет.
their was a few lose threads, but overall the shirt was fine. I you want an over size look go 2 sizes up.
משלוחי הגיעה מהר מהצפוי . מידה מתאימה . בד דק ונעים צבה בהיר מהתמונה שצילמתי
The jacket is cool and stylish, on my Xs, took XXXL and the village is excellent, just not in the guise, the material is most likely synthetic, but it does not look not look With the store did not communicate, delivery to Ukraine came quickly!