SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice suit. On parameters 78:6 6:91, height 160 and weight 48 kg almost approached. Seller long sent order. The jacket is normal, the T-shirt needs a little to remove the length of the strapless-you can yourself. But the pants for my taste are wide and long. I have to give it to the seam, so that they sit better on the figure. Pure synthetics. From the wrong side, the suit is not processed at all. You have to take the scissors and put in order the line of the cut. The overall impression of the suit will depend on the quality of shoes and accessories.
Beautiful, I am very happy! Good quality
Great quality. I have 175cm tall I Wear S/M fits perfectly. Material rozciagliwy so for L/XL also will fit. Fast shipping thank you
With my 160cm height and 54kg weight fits perfectly!
Super suit, everything matches, delivery very fast, I recommend the goods and the store
A good three-piece suit, it is very convenient that the complete set, as you can and separately wear, will be beautiful. Delivery was just super fast, the store many thanks sent the goods instantly, April 1 sent-April 7 was already at me, it's very fast. Size I wear 40-42 usually, panties at the waist sat well, and so free, but I like it so much, and not when it fits like leggings. Here it is already like who would like, depending on this already think will suit you or not. Strings are clear somewhere stick out, somewhere the leads are small, the shovchik is not so, but in principle, nothing like this, a good thing. Let's see how it will fade in the sock. and so to buy I recommend.
Just too happy with my purchase! Deliver in 1 week for France. The quality is super good and the whole is suitable for a size L (1m77 for 76kg) but the pants are a little short level leg on me, but it does not matter it remains beautiful it gives a nice casual style. We are too good in this whole it is really cosi. I highly recommend it!!
Merci encore je suis ravi je ne m attendai pas a un si beau ensemble je le conseil
The costume for its price is just super. Knitwear is good, stretches. My measurements are 103-80-104 Of course, on the skinny will be more effective, but I took to walk at home, I'm happy.
Он просто охренительный!!!!!!немного свободно на 165/54 кг,но все равно огонь ,я в восторге!!!!!
Material is soft and elastic, very comfortable and nice on the skin. Perfect for spring and autumn, and the top is versatile and you can also mix and match. The purple color is beautiful, a color soft and warm, and i am very pleased with the vestibility. Also fast delivery. Very pleased.
Delivery took 11 days to the point of issue Pyaterochka The single size perfectly approached the parameters of 90-(pregnant puzen)-90. The size is larger than 46 does not fit On height 168 length went well. sleeves on the jacket just right, panties on the ankle The material is acrylic, but I think that a small percentage of polyester and cotton is also present. Not dense, but also does not shine through. pleasant to the body. The fabric stretches well, but does not stretch when worn. The quality is excellent. the threads do not stick out, holes, stains were not observed. The seams are even. The accessories are quality The top has a V-shaped neckline. The straps are made of light metallic material of gold color. not adjustable. The bomber has a round neckline. The zipper is also made in gold color. It works properly. the cuffs on the sleeves and from below Pants on an elastic band in the waist area (do not pull) the bottom of the pants on the cuffs. Two pockets on each side
Nešioju Xs Tai šiek tiek didokas Galėtų būti mažesnis
excellent quality. one size. my height is 169cm. I wear s/m size. I want other colors as well.
Very fast delivery, order arrived in 2 weeks. Very good workmanship and soft material. I usually one size S and am 167.
The suit sat perfectly at 42 size. Seams are all neat, threads do not stick out. The only thing-on the pants from below rolled up an elastic band-so it looks better for me. On the jacket, the lock is quite gentle, if you gently use then there will be no problems
Attention!! Quality on "3" on the principle of with a distance is not visible!! Threads stick out, the seams are not processed, "sausages" on the seams, the material is thin, because of these "sausages" are bugers!!! The lines are uneven. I took another suit from another store, similar. There's nothing to complain about. I would know that such quality would come, I would never buy it.
Fully corresponds to the description. Good quality material. The material is quite dense and stretches. On the growth of 175 of course the pants are a little short, but in principle with sneakers looks not bad) thank you for the quality goods and fast delivery)
I unfortunately I had a problem with the item. Beautiful quality item but the stitching was undone on one of the arms. The store was very helpful and offered me a refund or a replacement. Very happy with the seller. Would recommend.
Arrived faster than expected, beautiful together, suitable for my size L, I recommend nice material to wear