SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
cute
Loved the material, advise to use this top with pants or shorts account, but will not stand as well, but the result is this and love to not talk time waiting was only two weeks
For a party will do. 100% synthetics. My og 98
I received by new mail 12 days the fastest delivery
I love it, good quality and fits perfectly. Came very fast too
Very nice, just like in the picture. It arrived before the expected date. I recommend
Too Beautiful the same photo good fabric I liked it very much☺️
Perfect size very well happy with my purchase
good quality
The blouse seems to like it, it seems like it's not, the color is slightly crimson, from the side where you can tie the ribbons short, but you can wear it, if you not when you roll up the sleeves, then immediately slides, does not hold, in general you can wear
Love it ! I bought an L but you should be careful if you have larger breasts. Received it quickly
I love it! Perfect carving you normally use, very tight.
It's a little more glossy than the picture. It's elastic, and I'm satisfied.사진보다 조금 더 광택이 나는 느낌입니다. 탄성도 좋고, 만족합니다~
Lovely
Finite but pretty arrived sooner than expected. Thank you. Seller recommended
It size well it will be better a size above but otherwise the quality is perfect
ordered small fits perfect .. I'm UK 8-10 very happy
The order never came, the money was returned very quickly, for this thank you
Very cool jacket
Exactly what I wanted! Good fabric good size nice color! I recommend it to you IG: @ MarissaChristelle
Free shipping arrived fast, the quality of a shirt very good, fabric is a little thin but shirt absolutely stunning.
Small size
Good top, short
The goods are packed neatly. The seams are processed well. Threads do not stick out. The material to the body is pleasant, tight knitwear. The picture is bright, very beautiful. I like it. Sizes are all small. So norms.
Fits really well and nicely, looks exactly like the picture and is gorgeous!!
The textile is very nice, like it, not transparent at all. Sewed more or less ok. Could be better (threads visible in some places) but it’s not a problem at all, so nice in general
Very nice
Product compatible with description. Fast shipping. Recommend
Good quality same as photo
Is a bit small top
The top is exactly as in the photo and the quality is top, I can't wait to wear it. I recommend!
Very nice. Size l. Fast shipping
es muy bonito , lo único que la parte del pecho no queda muy abajo ... pero por lo demás todo genial
j'aime bien, pas de défaut, arrivé très rapidement.
same as in the picture
Fit perfect. Arrived before shipping date. Highly recommended
Color, size and model according to the order, you can buy with confidence.