SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Amazing quality! I am 5'8.67kg and L is oversize a little. The best I bought on A. Thank You so much! Prosperity to You Guys and success!
The shirt is very cool! the fabric is dense, the color is beautiful, sewing is good, the length of the sleeve is 176 ideal.
прикольная рубашка, удобная, приятная к телу, цвет насыщений
very good
The shirt is gorgeous! Very dense material, beautifully sewn, I did not see any shortcomings. It can be worn as a regular shirt, and as outerwear. It looks harmonious, let it be a little hard due to its density. Of the minuses I can note the oversize, I did not notice the features of the model when ordering, but the size S is big on me in the shoulders. It looks a little inaccurate on me, but again, it changes from image to image. In the rest I put this shirt a solid five!
Beautiful thick fabric, looks just like the picture.
The shirt is super, pleasant to the touch, on my 46 R freely lies, I will still make orders
Color fabric wholesale price contrast well and don't ironing is pretty four key
Очень довольна заказом. Рубашка плотная, без каких-либо изъянов. В Украину шла около 2-3 недель
Looks good and good quality tool I love how the back is longer. I love the fabric it’s a heavy cotton
Fabric has a nice hefty and durable feel to it. I absolutely love it
love it! the texture is very nice.
It's very pretty.
high quality
Arrived quickly and feels high quality.
The blouse is very beautiful, the material is durable, took its size m, but it was necessary to take more (wanted an oversize).
Nice shirt. At OG 106 and shoulders 50 cm, went perfectly, size in size, while on the chest it is not stretched to the limit. There are no stains, no threads, there is also no smell. When I opened the package and just saw the shirt, it seemed that it was short. But in fact, it all happened, I can put it in pants/jeans and not be afraid that I will have to constantly correct it. The order is satisfied.
Nice shirt. The fabric is dense, everything is sewn neatly, the threads do not stick out, there is no smell. The goods went 18 days, sent quickly. Took XL for parameters 95 - 74 - 100 and height 176 cm. Sits well, but I would like sleeves more authentic.
Perfect, thicker than I thought, good quality
Good quality