SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice dress! On the figure ob-106, ot-82, og-98 village as a glove!
The dress is not bad, but rather for the tits that are worth the hip 110, excellent
Amazing quality and perfect size. I ordered the S and my measurements are 84 chest, 65 waist and 96 hip. It's perfect. It's white and nothing is clear. Amazing
I can’t believe how amazing and high quality this dress is!! Color is beautiful and a bit shiny too. I am really very happy with it. I will order other colors too. Will post photos when I wear it next, it fits like a glove. Beautiful thick stretchy material. Love it!!
Отличное,красивое!
BUY THIS DRESS! So well made and nice colors. my measurements are 104 x 77 x 130cm so I'm very curvy. this dress fits perfectly. I think for the hips 130cm is the maximum, for the waist it can go up to 90-95cm I thing cos you still got room and same for the boos you can add another 10cm and you will be fine. it took about a month to arrive
Dress is very pretty
Cool dress +++ 1000000000
Dress Chic order still white. Recommend store The truth went for a very long time but it was not the fault of the seller but in our country sent by mistake to another city and I was looking for more than a month Thanks will order more
The dress is beautiful, it stretches well, dense. Size XL at 48-50 approached. On thin looks, of course, more effective.
The dress meets expectations, I have 46 size, ordered M, came up.
Very satisfied, the color is beautiful, dress is beautiful, great material, have 1.60 and my weight 79 kilos, was perfect!!! Very sensual acinturado was adjusted and closed perfeitamento have large breasts and still looks great!!! Recommend I bought size XL, bought 02/04 and arrived 14/04-very fast delivery, super satisfied, will buy several, several colors!!!
Super quality!!!
ПЛАТЬЕ КРАСИВОЕ КАЧЕСТВО ОТЛИЧНОЕ
Perfect
Good dress, elastic fabric, size fits
It fit perfect and like the orange colour of it
The dress is simply beautiful, as in the picture. It has a lovely color and stretchy material. However, I will have to return it and order a bigger size. Anyway - thank you, Seller. ;)
Krásné,jako na obrázku. Na postavu 166cm,89-70-98 M sedí skvěle