SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh, I don't know, I don't know, a controversial purchase. I read reviews and for some reason I decided that I would not sit on like everyone))). The same woman on samovar. Waist under the chest, shoulders are not in place (slightly too big), plus ruffles increase the shoulders. Height 165, OG 93. Synthetics, the apartment in the dress became immediately hot, but it does not electrify, the fabric is flying, it flows beautifully when walking. You can beat the image of course, but it's difficult)
The dress is cool! At its 42-44 ordered the size L, the village as needed! Thank you!
I ordered because I started reviews. Girls well be objective when you write them! Firstly, do not flatter yourself)))) wear M-take L, secondly this synthetics 100%, the lining in principle does not stick, but I stood, when walking there will be friction. On the height of 170 90-70-100 sleeves are short, the elastic band is right under the breast, it can be seen that the height is about 160, because of the chest in front rises the hem of the dress, the side view is not very. The fabric is relatively heavy-flowing, but this is perhaps the only plus, closer it is cheaper than in economy stores... it is not worth 847.48re and where now to put it-I do not know, in the living no one will buy it!
The dress pleased! Synthetic material, pleasant to the body. On the growth of 162 and 92-72-92 the size approached perfectly! Sleeves are not short, the length of the dress is to the middle of the calf. Inside the skirt is sewn lining. The color is beautiful, Dusty! The only thing: the waist line is overstated by 5 cm, but my height is not critical, it looks good, so I put 5, I recommend to buy!!!
Beautiful, delicate, elegant dress from the proven Store # bgteever, in which I regularly order updates for several years! Quality always pleases, this time also no disappointment. The dress is made of dense printed chiffon (almost not translucent). The fabric is decorated with a pattern of red flowers. In the skirt is sewn lining, so about the color of your underwear strangers are aware of exactly will not!) Size m well approached the parameters 86-67-96 cm. On height 168 cm length just below the knee. The only thing that here is not quite perfect is the length of the sleeve. On my height for perfect harmony is not enough literally a couple of centimeters. I recommend!
Dress fire, odorless, ordered size S. came for 3 weeks
Ordered on sale 11.11 came after three weeks. As unpacked, so immediately and fell in love with him. The quality is excellent, the color is deep green very beautiful. Fit in size, waist in place and sleeves for height 167 full. As a gift put rubber cute, thank you.
Girls this is my most delicate love dress full delight light chiffon fabric, with neat beautiful sleeves lanterns, which on the shoulders of the frill The dress itself is a free style, with a belt turns into an A-line silhouette, behind the neck and sleeves the dress is buttoned material: chiffon Quality and sewing is excellent, the lines are even, protruding threads did not find, everything came in a normal package, everything is neatly folded, the fabric is pleasant to the body, a white subjubnik, does not shine through! On its parameters: Og-83 cm. Ot-72 cm. OB-94 cm. Height-164 cm. Weight-53 kg. I chose the size S, I sat perfectly. how I like it very much. Sleeves have a full length for a romantic image the most, take it will not regret
A beautiful dress, the length is 170 what you need, I have a dress in the size L, Russian size 44, the only small minus is that the waist is a little crawling up, and so I advise you to buy
On its parameters og 80, OT 66, OB 88 cm ordered size S The dress village is fine. The coloring is very beautiful and pleasant to the eye. The dress has very beautiful sleeves of lanterns, the cuffs are buttoned. Belt elastic The dress is also sewn well, the seams are even, there are no defects. The fabric is synthetic, but pleasant to the body. There is a lining.