SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good platets, looks very elegant! Delivery 2-3 weeks,
Классное платье. Только рукавчики так не торчат, как на фото.
Beautiful dress
спасибо за качественный товар, очень добротный материал, без единого брака, всё ровно и аккаунтно сшито, мой любимый магазин
Дамы, просто нет слов. Платье реально огонь. Параметры : ОГ 81, ОТ 63, ОБ 90. Рост 164 см. Село чисто по фигуре, талия идеально подошла, спину облегает. Ткань на ощупь просто нереально гладкая, приятный блеск. Там хороший подклад, не просвечивает! В запасе есть 2 пуговицы. Такое действительно в обычном магазине могло бы очень дорого стоить. Моё уважение продавцу. Пошито тоже качество, нитки не торчали, никакого постороннего запаха нет. Цвет на фото совпадает с реальным. Это чистый холодный белый цвет. Фотографировала днём. Большое спасибо
Everything is fine, the fabric is dense, flowing satin. I ordered the size M for parameters 82-66-96, it turned out to be too big (I expect, but it was easier for me to sew, than if it turned out out out therefore, the growth of 158 became perfect!) delivery fast, literally in 2 weeks came
The dress is impeccable, very well executed, received the order after 13 days, but ordered a large size, I will re-order, the return was issued on the mail in 1 minute ((on the Mail showed), the money returned to the account 6 days after registration. I recommend the store. Very good quality of goods and services!
It came 7 days before Yekaterinburg, the quality of mega fire, the fabric is perfect, like a dress in lichi for 5 k, the only thing in my chest does not converge a little And I apologize for the dress did not smooth :(
1. my parameters: 90-62-91, height 169. 2. I ordered the size XS. 3. the cut of the dress is a bit strange: in the chest the village, under the breast is tight (I have a volume under the chest 75), and at the waist freely freely I did not like it, because the fabric is stretched between the chest and the waist, and at the waist does not fit at all. 4. the fabric also did not like it very much. At first it seemed that it was very similar to plaschevka, but pleasant to the body. Dress at a temperature of up to 22. This is definitely not satin, rather polyester. 5. the seams are even. In some places, threads stick out. 6. due to the difficult cut, iron it for a very long time. I advise everyone to stock a steamer or at least an iron with a steam supply (I used them). 7. on my growth takes almost to the middle of the calf, but I plan to shorten it. 8. sleeves are long by 5 cm. On 3 photos on the right they are fastened completely, on the left half unbuttoned and reach to the middle of the palm. 9. sent very fast, which I thank! 10. I put 5, but I keep 4 in my mind (because. The price is acceptable, in the store it would be more expensive).
The goods went 2.5 months. Dress of excellent quality. Looks rich. Recommend.
The dress is very beautiful, qualitatively sewn, the marmalade is pleasant to the touch. But, unfortunately, it turned out to be great, I had to give a friend. The store went to the meeting and offered a coupon for a discount for a new order of a smaller dress, which is very nice.
Платье пришло за 3 недели , все как в описании, размерная сетка соответствует!!! Такое в шоу рум стоят в 5 раз дороже , качество на 5+
The dress is cool) heavy, dense. But to me even in size s large) girls with a thin waist, take immediately to him a belt or corset
Dress fire! I have a height of 152, long of course)) at the waist 68 most that. 14 days before UFA. Thank you!
God, this dress is just great! Excellent quality, heavy fabric, there is a lining. Buttons are difficult to button, but it's worth it. There are even 2 spare buttons just in case. Took the size S-perfect fit. In the waist even there is a little stock. My parameters: chest 80, waist-64, hip-89. In vain I was afraid that there would be little. The village is perfect. On height 172 the length is below the knee, as I wanted. This dress is even more expensive. Thank you to the store for the quality thing.
Доставка курьером.
Delivery 2 weeks, the store instantly sent the order. Everything corresponds to the description, the dress is quite dense, for a hot summer does not fit. All stitched smoothly, beautiful flowing fabric and impeccable style! Girls, in stores such dresses are 5 times more expensive, you need to take! I wear s and took also S, it fit me perfectly!
The dress is super. I really liked it. For such money just a find
The dress is dense, quality. Not translucent, well sewn, threads do not stick out, buttons and elastic bands are reliable. I'll order another color for the collection. I recommend to buy, it looks very nice to the touch like silk.
Very beautiful delicate dress. Quality is wonderful. I'll order myself another in black. Performed neatly, the seams are all even, the threads did not stick out. Reference: https://s.click.aliexpress.com/e/_ 9avaio The shade of the dress looks Noble, without cheap shine. The material is heavy, smooth, pleasant to the body and does not electrify. Inside lining. The dress is fastened with small buttons. Cutout V-shaped. Length midi. Sleeves-lanterns keep their shape well. The color does not turn yellow. On me size s. Ideally sat on the figure. My parameters: 83-63-90 cm, height 164 cm. Reference: https://s.click.aliexpress.com/e/_ 9avaio