SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
elegant skirt, material lovely, buttons is only shortcomings need to hem
пойдёт such for money. buttons перешивать try and i new things, somewhere to lose randomly. думала will be a little longer. comfortable feel. solid color-brown. my as photo. not close to natural colored suede.
nice SKIRT, But BUTTONS very Loose, free shipping apunto descoserse
думала i, заказала skirt that different color, came and red (бордовая). satisfied skirt, заказала, normally although заказывала m but this прогадала does not. all good, торчащих no thread, just like the buttons соплях hold, but it is no problem. quality is excellent. advice
like skirt, color darker than beige. заказывала, i 42/44 fabric comfortable, skirt somewhat коротковата) for the overall cost thank you like me all
the от-76, об-96 took 162 height size l, коротковатая
first заказала size l "huge came, заморачиваться tailor shop in ушивать and not like these money can order another. заказала on two size smaller because тянулась and l. will s думала just but it small ооооочень (((((as the baby and short (((((very so расстроена left, third time order will have a big перешью and go skirt bomb. but very size.
to fast shipping peter skirt, a pair of торчащих thread, parameters but притык size s 82-63-89, https://m.itao.com/detail/show.htm?postId=10008960557854&lang=ru itao blog to read my
skirt exactly like the picture подошёл excellent quality, advised store!! seller responsible and fast приветливый considerate! buttons .... ноооо sewn exquisite, dangle just skirt перешивать'll. ставлю балов 5 4.
less shipping москву months. very like pettiskirt, more like beige color lighter brown rich turned this, very dark, i basically satisfied. торчали little thread. застёгивается tight, but придётся sew on button, therefore as хлипко sewn on the store. satisfied dense, winter is also. size m 65-90 of the just found.
skirt very like, order!!! заказала i "m" большевата me proved and (i wear very's). size store me proved it just slightly big, i will думала small. scary it is not, перешила because i just became me and buttons. think so if size size in order for slim girls best size, not short (write as many) it just!!)
шёл новгорода to bottom 3 weeks. brown too proved skirt, расстроило slightly. xl заказала to your, to because long skirt, length in principle, though коротковато to height 163. waist 70 hip 95 size l, would be perfect. i перешила подприхватила little buttons back, but normal великовато skirt is very warm very nice and store gregarious
free product. i s size, i have a 36 m customize. but it will have fine made s s. receipt 15 days after order. for price quality is cool. is not normal pressure button buttons. red color real rapsberry
came минска 14 days before skirt. порадовало quality. parameters on oh.. 69, o. b. 89, sitting s-ка freely.
skirt is very cool! pleasant excellent quality, no smell soft! came very fast! now it is my favorite! thank you store! ⭐️⭐️⭐️⭐️⭐️
Lovely! Arrived quickly to the US. Ordered 10/13. Arrived 10/24. Beautiful skirt! Fits true to size. 5’0, 118 lbs. S fit me perfect. Love love love. Good material! A little difficult to put on since every button has to be put and a tad bit darker than in the picture but it’s awesome! :)