SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Oh, great. The size fits, the fabric is very soft and the cut is very cool. It came very fast.
Everything is fine, a good HB T-shirt, white slightly transparent, but slightly.
איכותי מאוד!
Якість норм, тоненька, але не прям, щоб все зовсім погано, трохи мені не подобається, як збирається тканина навколо горловини, але за таку ціну)
The t-shirt looks just like the picture, it was the fastest delivery I had ever had on AliExpress about two weeks
Ordered xl. size is a normal L. really quick shipping. Love it!
The color is not even red, but burgundy, like the shirt in one of the options for the goods. The size approached, it consists not all of cotton, but breathes.
It takes less than 20 days to arrive. Good to fabric, just the detail that seems to me has no good fit
Good material, soft. Size same as in Chile. Same as the description. I will definitely buy again.
I asked for size L because I read in comments that it was small, but it didn't. Size L is large. The fabric is pretty elastic.
I love it its texture and fabric. I will buy again. Recomended Arrive faster than I expected
Absolutely love. It did take a long time to get here and I ordered 2 sizes up. The extra sizes were necessary but it fits great
Shipping to Poland in 2,5 month... Sure PP The ociągała
Она потрясная !
Крутая футболка, взяла на размер больше, чтобы была просторной, хотя ношу S
love it!! it's perfect
A good T-shirt, took a larger size, it turned out a little overweight. Print quality, T-shirt cotton, not thin and not transparent, delivery fast!
חולצה מכותנה מאוד נעימה לגוף רק שהאפליקציה מודבקת
Cuando la abrí pensé que me pase de tamaño pero me gusta, más fresquita para el verano. 2XL para medidas 101 de pecho, 88 de cintura y 113 de caderas. Muy contenta además parece de buena calidad nada sintético.
Mike is of excellent quality, but XL was more than that. Looks free, you can wear it. But it is Yarno 52-54 size.
Just regular t-shirt. Do't expect quality cotton. For this price - OK.
very true to size, delivery came in 5 weeks to canada. I am very happy, impressed and am already ordering more.
T-shirt cool. Cotton material, quite thick. See how to will sprawować after washing.
I liked the T-shirt. I assumed that the fabric would be thin (and it turned out), so I took it dark, it looks good. The composition is also good: Cotton and synthetics, pleasant to the body. Sent very quickly, I'm happy.
Good qulity
The shirts are women's sizes and run smaller, but are absolutely good quality!
Is an S but in Europe it would’ve been a hard M. 30-polyester 70- cotton , colour just like on pictures. Haven’t wash them yet , but I didn’t expect the to hold up well, material is very standard. The cut is very standard, Male Cut.
Me encanta, con las medidas que indica acerté con la talla. Además, llegó muy rápido.
Cool, on her Xs took M. Synthetic in half with cotton
Very happy, size L is suitable very well, very fast delivery, 10 days. Thank you Aliexpress.
I usually use the M, I ordered an L and it goes big. So I recommend you order your size. For the rest of you very well. En 65% cotton 35% polyester
Came ways later than expected, the color is nice and the material is soft. Sizes are quite big, I usually wear M but ordered S and it's fine
The shirt has no side seams. Like a pipe. I like it. There are no side seams on the T-shirt. Like a pipe. I like it
Good quality cotton. Wybrałam L and it is rather standard European size. Shipping niespełna month.
T-shirt is cotton, but the inscription itself is a sticker, so it is unlikely that it will live for a long time
Took awhile to arrive but quality of shirts are great!
The shirt is beautiful, just like in the picture. The printing and the fabric are good, but the size is a a little big, it's not fitted-cut but regular-cut
Посылка пришла очень быстро, за пару недель. В целости. Материал футболки - хлопок с полиэстром, мягкая, тонкая ткань.То, что нужно на лето. Скроено правильно, все швы обработаны, ровные. Продавец общительный, вежливый, лояльный к покупателям. Однозначно рекомендую к покупке