SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Magnificent
Super suit! On the Russian 46 took L. I sat down well.
The fabric is some kind of deshmanskaya, but the pants themselves are a gun, Pts liked how they sat down. On OB 86-87 took M. Erasers at the bottom would like to be tight, but I think there if you can insert it yourself. Height 156 and just in length I was enough, I think if I took S would be short.
Good value for money. Good for halftime. Recommended +++
Ordered 24.03 received 9.04 everything corresponds to the description, the suit for its money is very worthy
The product exactly corresponds to the description, pants at the level of the shin to the ankles, took the size S, but a small hood. The quality is very good. 22.03 issued an order, 03.04 received
Cool suit, I really liked and the fabric is pleasant and the jambs are not on the suit
The costume is amazing! Top Wear S, bottom M, took M-ku and sat down like a glove. Sewed very well, looks expensive. I took under white sneakers, in general, the bomb will be! Girl, take it without hesitation. In it you will definitely stand out from the crowd The parcel to Moscow came very quickly, sent 20.03 and 27.03 was already at the post office.
Очень понравился! Мой размер S-M, этот купила M
Llego super rápido, la talla un poco pequeño el pantalon aun pidiendo una talla más, pero es tal cual en la foto.
Super goods fast delivery
quick delivery and loos better than in the picture!
All as in the photo. No smell and deffects. Very cool suit. Just a bomb. Sits perfectly. I have a size 42-44 I took S, sits straight on the figure. The only thing is that the pocket is narrow. Tracked totally
The costume is excellent, comfortable, does not press, does not rub, the growth of 159 came well
The top is just gorgeous. The bottom is quite much remembered, but it is corrected. Everyone quickly delivered.
It's exactly as in the picture and description. The fabric is awesome, really good. And the delivery was very fast. Highly recommended. The size is perfect. I'm 1.69 mts size L
Really cute! I usually wear medium and took large. Fits perfectly
The suit is super, straight вааааауууууууу. Very fashionable, stylish. At me 44 came perfectly. The fabric is pleasant, soft especially the jacket.
The parcel on Kamchatka came for 2 weeks, straight pleased with the speed) the suit liked, fit in size, ordered s. Ahead, in the abdomen, a little empty place on the pants, but these are trifles)
Tela fina, chándal de entretiempo, buena calidad. Está perfecto, la única pega, por poner, la goma de los pantalones aprieta un poco, pero por lo demás está genial.