We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The fabric is kind COTELE, But very slim. XL size, measure 1.55 and weight 65. Took 2 weeks to arrive approx.
Fast shipping, good quality light S went well but longish Advise
Good hardware, rear 2 pockets and front 1. Sundress light, almost weightless. My Xs slightly too big at the sides, and all is well. Come very fast, about 2-3 weeks.
It's for a week 3, I ordered set, skirt size L, but arrived, it's a good thing, perfect fit
It’s really cute! I expected the fabric to be different but it’s nice.
The growth of 170 and coverage of the hips 93 size L hips turned back to back. The Material Is light. Sewn neatly. Shipping to door.
To Yekaterinburg package wrapped reached 14 days. See the girl red in the city, very much and decided to buy a light sky-blue. The parameters 87-65-93 m taken and not regret, in прытычок as I wanted. Very cool, this is very easy on a hot summer, and autumn can be a kolgotochki. Very glad that can wear with this beautifully комбенизоном stockings, and can do without them, cool, very cool. Nothing, buckle good, as in conventional комбенизонах Advise store
Size S good overall, quickly came Thank you
Very cool sundress, recommend! Look At The grid and decided to play it safe, l took my M, so will take in. Fabric soft, delicate, color-Exactly as pictured. Flat seams, do not stick out, there was no smell. Glands look shaky, but its function is performed. Order come in 3 weeks, track.
Kombez arrived very quickly) All like, does not stick, size, order size M height 165 sat perfectly
Very nice product, is haunted, feels soft and fresh fabric is noted and the best that arrived before the stipulated time, it took less than 2 weeks.
The material was different to what I thought it would be but it’s not a bad material considering how cheap it was. The sizing is accurate for me but I would not recommend this item if you’re really tall like me-
very fast come sundress (less 3 weeks) quality height sides торчали just slightly, but their ушить has, therefore is now color заказывала охру but slightly dark come than огорчена was slightly parameters and height 162 to your perfect fit size m 86-60-90))
Very nice. Good colour. Size is fit perfectly. Material is light, good for travelling. A little too expensive for what it is.
three weeks. like daughter. брала 150 size size (43кг). effect is good. slightly loose. synthetic изнанка. top like corduroy.