SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good overalls in stripes, looks beautiful. Conveniently in that the straps are adjustable. I took the size s, sat perfectly!
The village is good, emphasizes the figure, but very opens the chest, with any movement, you can sew a little, shines through, but not critical, it is desirable to wear body underwear under it. The fabric is pleasant to the body. It came quickly, packed well, thanks to the store.
In size, everything came up. Sits neatly. Does not shine through. Orders are happy) thank you very much.
Cute suit, the material is pleasant, the elastic band is soft. I took l (like chest 98 at me), but it is straight very free in the chest, i have to stab, then can generally ears. In short, it was necessary to take m-ku
Perfect! Usually the husband does not comment on my purchases, but here immediately drew attention :) the quality is super!
I really liked the overalls! The fabric is light, thin, airy, pleasant touch! For the summer is perfect! But it does not shine. In the photo i have dressed black underwear. On the parameters 85-69-95, the height of 164 cm, according to the reviews took the size of xs. Approached perfectly!!! Straps are adjustable in length. I really liked it!
Size is excellent, free! 48r-l. bust is large, made a couple of lines for fixing. Great outfit! The size is excellent, free! 48 p-l. bust large, made a couple of lines for fixation. Great outfit!
Delivery took a month to moscow. On ob 93 perfectly fit xs, but the top is quite large, just not at 40 size) the suit looks impressive, although synthetics.
I'm a little big downstairs, but i will not suture. Tolerable. Came, immediately put on 30 degree heat in it very comfortable.
Ordered 22.06 in pushkin district mo came 13.07. Packed in a branded package. The product has a light smell, some of the threads stick out, but not critical. The fabric is synthetic, but pleasant to the touch. At og 90, ot 70, ob 90 the size s sat well, except for the armhole-wide. Adjustable straps are a plus. Neckline deep. For vacation is a good option.
On the parameters 86*70*93, 164cm and 56kg I took the size S and it fits okay. Its even a little loose on the top but nothing critical. Looks cute.
The overalls came well packed, there is no foreign smell. Threads do not stick out. The size approached, a little bit large, but not so noticeable. the fabric to the body is pleasant. On height 178 and weight 65 took s
Superb, very chic, I recommend
Wow, wow. Good fabric .. light does not shine through
He's amazing! On vacation i'll put it in the suitcase first! Stylish, minimalist) breathable, but not because of the material, but because of the fit Some pros! Not in vain ran after him to the post office, as in the old days))) Shipping to petersburg about 2,5 weeks Color-black and white. Eternal classic) Material-polyester, spandex Synthetic fabric, body feels comfortable Does not shine through. Quality. Small jambs in the form of threads, as usual, were. But in general, there are no complaints to overalls) On the parameters 84*66*93, shoulders 38 cm and height 172 cm ordered the size s. in the chest area sits freer than i would like. But you can wear it) i was afraid that the smaller size will not sit on the growth, but now i understand that it would be better to take xs
Feels great and fits awesome! Has alot of space and shorts is perfect length to feel comfy!
Onesie polyester and spantex white black striped, cross on the front and equipped with a long tuck into thin belt loops. Comfortable fabric and comfortable suitable to summer. The length of shorts is perfect: nor too short nor too long. I wear a size m and are high 162 cm and size M is perfect. Adattissimo for going to the beach, I find it also perfect for a hot day in the city and, wishing, for a casual evening. . What to say to this shop? Shein is a store really outstanding! Customer service is courteous and helpful, the quality of its goods is very good, it has great care in packing in individual envelopes with company logo equipped with zipper, the latest shipments arrived free with courier in one week! VE I highly recommend it. I definitely ricomprerò.