SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good quality
Very cute and delicate!
Just as in picture, very nice and summery. Love it :)
Super fast, a week! Is beautiful!
Very beautiful top! Looks cool!) without delay, the quality is great: seams smooth, delicate lace beautiful! The parameters of 88/64/90 size S perfectly. Recommend!) top super!)
Perfect! Excactly as the description!!!
Ordered 2 Jul, come goods 19 Jul. And even courier directly to the apartment brought. Discouraged so fast delivery. First so quickly received the goods! The quality is excellent. Seller is also good! All advice
excellent quality, very satisfied!!! only need corresponding лифак... here
beautiful shirt high quality goods, fast shipping store send goods promptly. to shipping courier. the tag is 100% cotton, but it is more like a polyester, synthetic fabric, may lace is cotton, blouse but very not! now oh. bought russian on size 44 size m but blouse large. need take. маломерит model. tested seller, here i at the first time. recommend to buy,-very little перешью armhole sleeve blouse but very large.
top super. perfect tailoring. frank chest cutout but very. insert plan lace. 2, courier. fit 92-79-96 parameters on good. advice
fast shipping, courier to door it pleases, itself is of course women girls have, of course it with my first i утонула, no bra nipple просвечивает and very bra разрезах visible in front and back, blouse to buy recommend the only, thread sticks
decent store. home привёз parcel courier,. beautiful shirt have quality. price super. thank you very much) code and put some more :))
No me gusta mucho el material porque no es algodón pero no esta de todo mal, normalmente soy talla s pero me quedó un poco grande
la tela es buena y es tal cual la fotografía...llego super rápido pero por desgracia me queda muy justo de pecho....pero para ser justos yo uso una talla 95d
Грудь 90 см,еле прошла.Под грудью резинки нет,там все намертво.поэтому более пышные берите L.синтетика,сшито хооошо,пришло быстро.Довольна
La calidad no es buenísima pero por el precio está muy bien y queda muy bien, acierto total!
amazing quality and good price ! Chicksdesire
Mooi artikel en wanneer het zou passen zou het de prijs zeker waard zijn maar helaas is maat L niet geschikt voor maar 40/42 eerder geschikt voor maat 36.
new arrived very fast
Exactly as pictures, very nice. Very fast delivery
Good Cut, the material is a bit cheap but very good
arrive ever super fast accurate and fit ever super nice picture Is recommend 100%!!!
Ευχαριστώ πολύ
very good !!
handsome top, all like in the description size big enough come express shipping, not the first заказываю time in this shop all like.) thanks))