SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Incredibly beautiful outfit for girls! Feel like a fairy-tale wizard or princess! On its parameters 83-64-89 and height 164 cm, i took the smallest size xs, he approached me well. Slightly difficult was the hands to put in the lower part of the sleeve, they are designed for thin wrists. But the chest is better than more to keep the dress well) on the insert of the corset there are silicone strips, but i constantly had to correct the dress and lift up. Perhaps for big-chested girls this problem will not be) the back is almost all open, shoulders too. Corset would like to modify the lacing or additional straps, so that it was more fixed on the figure =) sequins on the dress are pasted, so the store immediately warns that they will crumble and if you are embarrassed, it is better not to buy a dress. Https://ru.itao.com/item/50243783419671 overview
Chic dress! It feels like a princess! On the parameters 82-60-90 and the height of 164 cm, i chose the size c that sat on me perfectly. The truth is the dress is very long and will suit the height above mine, in the photo i'm in heels 10 cm. The quality of tailoring is factory, there are no protruding threads and other shortcomings. In the chest there are cups. The train is not removable, it is made of dense fabric. Dress shape fish, perfectly emphasizes the dignity of the figure. I recommend!
The dress is luxurious! Looks expensive and noble. Emphasizes the figure. Size s sat on the figure on the parameters 88-67-96, height 164 cm. The fabric is pleasant to the body, the sequins are glued. Sprinkle and leave a sparkling trail. The train is sewn, it is longer than the dress. The model is interesting and attracts attention. My detailed review in instagram @ Primma
I love the design! Dress sparkling! Seller so friendly thnk you!
The dress is very beautiful, bright and full of glitter. Cured in the details, measurement is right I just tight a little waist and shortened. Are very satisfied. Advice the store Are high 160 cm for 50 kg
A sparkling dress, noble blue, fades magically. The train skirt of dense satin looks expensive. The sleeves of the dress and the top layer are sewn from a mesh that is decorated with sequins. Sequins crumble. Leaving the train. I think this is superfluous, since the layer of them is dense and bulky. Shipping standard with tracking. On the height of 164 cm the dress came under the heel. On the parameters 89-66-92 cm size m is too small. Fastens behind with a zipper. The quality is excellent. The dress is fabulous, i really like it!
Delivery about a month. I chose m marking for parameters 82-69-90, opg 75, height 163 cm-it was possible and less. The dress is pretty heavy. It is fastened with a zipper at the back. Shoulders open, while there are sleeves full of length. In the chest area there are inserts-cups. Also on the upper edge of the silicone strip. The dress sparkles and shimmers-it's sequins. The dress is silhouette, but on top of the sewn skirt made of material similar to satin. It is dense, poured. Length for my height with a good margin. I think up to 180 cm exactly. The quality is excellent. The dress is insanely beautiful and incredibly sparkling in artificial lighting. In the sock is quite comfortable. Well, in it, you will be irresistible! Its money is definitely worth it!) In life is much more beautiful than in the photo.
No spectacular words!
Perfect!!!!! M at 44 russian clearly. Very good quality. Everything is stitched. On the chest are silicone interlayers. Rostovka at 160-170. Thank you!
Beautiful