SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
FREE SHIPPING Aesthetics Alien Space Cartoon Soft Silicone Phone Case For iPhone 11Pro Max 6 6s 7 8 Plus X XR XS MAX
Norms, beautiful
The color is turquoise-green, the pattern is on the back panel, everything is fine
Very cool cover, pleasant to the touch, came quickly, I recommend
The cover corresponds to the description. Drawing quality. Cover sit tightly on the phone. There is an unpleasant smell. Delivery was 3 weeks. The goods are satisfied.
Sooo happy, the order came very quickly to Khabarovsk, if you are sitting now and reading reviews to understand, order or not-order, you will not regret at all
Normal rubber, the camera does not protect. For their money norms.
A good case, the picture is well printed, straight As in the photo, the order came very quickly in about 2 weeks. I recommend the store, I will order more!
It came very quickly, literally in 10 days. The quality of colors in the photo is more brighter than in the live. But in general, not bad. I advise the producer unequivocally!
качественный и красивый чехол
оч классный
Заказывала на 8, пришёл по размеру. Качество вполне себе хорошее, принт на чехле ровный, четкий. Внешняя сторона шероховатая, по бокам и внутри гладкий, очень приятный материал. Заказом осталась довольна. Шёл почти 3 месяца.
офигенный чехол. пришёл относительно быстро в Московскую область- в Химки. материал плотный, выглядит чудесно, рисунок тоже чудесный. большое спасибо!!
Класс, очень понравилось
Качественный чехол, картинка хорошо напечатана. Отлично сел на iphone 8 plus. Запах присутствовал, но выветрился. Заказывала 29.07.2020, пришло где-то 12.08.2020 upd. не проверяла, но вроде бы в темноте немного светится.
Очень миленький) За сколько дней пришёл - не помню, но вроде около месяца)
Чехол очень понравился подошёл , спасибо пришло быстро около 3 недель в Самару
Качество топ,советую
Рисунок яркий,кнопки нажимаются отлично,очень понравился.Шел больше месяца
Cool cover, corresponds to the description
Very good case!!! silicone, fit perfectly, the pattern is clear