SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Honestly the most cutest shirt ever definitely recommend
Shipping was very good and came much earlier than expected. Size is pretty accurate and item is the same as the photo. The straps aren't adjustable which is a little inconvenient but nothing too bothersome. Quality is pretty good and not see-through
I like it. is very nice:)
Just beautiful!! Take one more size! Fast Delivery
WONDERFUL AS THE DESCRIPTION <3 Recommend ....... ..............................................................................................................
the stitching on the straps broke in a couple spots but it was easy to see them back on. Given the price it's the quality I expected and it does look really cute so I'm happy.
Very good article I recommend
Fast shipping good quality T-shirt the only thing is it's not very elastic but otherwise great if your normal size is a xs take the s the size is realistic!
Il est magnifique et taille bien juste la sangle du bas trop grande pour moi mais ce n’est pas grave
bottom strap is a bit loose so I've had to adjust it but fits well other then that
I'm an S and the M came fairly fair, so if you're an S I recommend you take the M
Nice top order size Large 36-36c fits perfect wish it came in more colors can't wait to show it off.
love this top! a little bit on the small side, so maybe size up if you want more room, but it looks great!
Nice material, nice designates, worn on the navel.
Very happy with this top, it's, great quality for the price! It's very flattering and also has some stretch to it which is nice. My bust is 38 inches and the L fit me perfectly.
I am satisfied with my order. It is as in the photo, quality fabrics, in addition it is delivered quickly. I recommend 100/100 this product
Really, really cool! The buckles sit a little loose, but I tightened them with some safety pins! Fast shipping and super fast delivery! Came to Norway in less than two weeks! Great quality as well! I'm very happy with it!
So perfect!!