SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super! On my 42 RR s perfectly approached. Delivery faster than expected came.
Everything is like in the description! Track tracked! They stick out a little bit, but it's not deadly!
The order came very quickly (and shipping and arrival). Of course, you need to understand where, where, but it's not a problem. Until I put on, and so-very like, I'm happy!
I'm glad I haven't tried it yet, the material looks a bit delicate but carefully I think it will look very nice
For your money Fire On the joints of the thread, but it's not scary Came all fast
Wow! Fast shipping. Glamorous
For the price really nice. Reaaaally elasctic. Looks good.
Top, well sits, bottom., for an amateur. Rubberized laces. Thin.
Cool thing! On a thin girl. I ordered l but a little too small. I wear the size m.
The parcel did not receive, or rather did not give out, the message of arrival came, but I could not give it out, they said no. Opened a dispute, I do not know if the money will be returned
Its first little confusing to put the harness on, but it looks besutiful tho. :) I recommend. Shipping was quite long, about 2 months
Of course for your money just a bomb. While the kit with tags. That is, it is visible that it is performed at the brand factory and not somewhere underground. At the joints stick out strings. The material is unfastened as a whole At its 42 size took S By size all
Awesome....!!
The quality is not the best but according to the price, it takes 4 months time
Shipping approximately one month to Mexico. Very practical and comfortable elastic product.
For such a price, a cool thing! Recommend! Some where you can sew under the size (I'm thin) but in appearance on the body-bomb)
Set Super, for such money just fire, order boldly!
it's as described.
The goods didn't come. The money was returned.
Perfecto