We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
очень крутое качество, подошел на российский 46 размер,чрезмерная сетка соответствует, доставка быстрая до ростовской области 3 недели, продавца и товар рекомендую
Excellent blouse, for height 164, weight 64, 44 size, lcame up perfectly
Sooo cute blouse!!! Quality is super!
At 44 everything came up perfectly. The sleeves are slightly shortened and the color is not beige, but pink.
non è mai arrivato il prodotto...ma il venditore ha fatto il rimborso. gentile e disponibile al dialogo lo consiglio
Nice jacket. The fabric is far unnecessary, sewing good. The color is not powder, more pink shade. Size M corresponds to standard M.
Super. The size approached, looks very good. Surprised that such a good thing on Alika can buy.
Blouse good lace is soft, but a little surprised that it is behind the transparent... will have to, something with a lining to invent
Very good quality! She is not beige only, but pink. Size fits
Great blouse. Corresponds to the description. The dimensional grid is also true.
nice, but totaly different than in pic. In real its pink.
I'm sorry, we respect Bo coli wibiraish, the beige colir, then in the description of the pin-pink. 3 The store did not hurt, it did not bother. Rosemir is a racist. The swab came all the way. Shop recommend.
The blouse is very beautiful, and looks like the picture. Good equality. I recommend it. Thank you!
Beautiful blouse, I'm 48-50 came up
The color is pink not beige and not as clear as the picture but it remains beautiful
Very pretty, conform to the photo and fast delivery
The color does not match the picture. She's pink. But the blouse is very pretty. I'll wear it.
The fabric is soft and elastic what happens I ordered in stick pink and is a more intense pink color that the photo does not correspond
Blouse has more pink color does not look like the picture is lace transparent