SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful blouse. Snow White. Simply love. Fitted perfectly. Bust 36 inches waist 29 inches. Arrived on time. I recommend the store
At 82-65-90 in the chest well, in the hips in the butt, there is no free space at all. Who has a wider thigh will have to lift above the jacket.
When i made an order it was available s size, but now i see that this blouse is in great demand and there are only m and l sizes left. On the parameters 84x62x88 cm. As you already guessed, i chose s size. The blouse did not sit tight, but freely on the figure as i wanted. Blouse is very good quality, made of 100% cotton. Very pleasant to the body, does not shine through. The color is snow-white, the sewing quality is excellent, the seams are smooth, neat, well-treated, there are no protruding threads. I am very happy with the purchase and definitely recommend it to you, a very beautiful and high-quality thing!
Excellent blouse, stunned, 100% cotton. On the parameters 90-72-97 the growth of 173 came up perfectly, in the armhole is not great. Delivery mega fast. Thank you very much.
A beautiful blouse of perfect quality, on my parameters 83/63/89 height 167 and 48 kg. Size s sat as it should, with a light margin (not obtyag) lace quality-without complaints. Fell in love with the clasp in the form of pearls. Shipping 20 days. Washed twice-the lace did not climb. Definitely recommend!
Delivery took 14 days, track all the way tracked! On its parameters: breast-86, waist-65, height-169, ordered the size s, came up perfectly! Nowhere presses and in length just right) The material is lovely for summer! The quality of tailoring is excellent, do not complain. All autumn is neat, there were no protruding threads! Blouse corresponds to the description of the store, i recommend to buy!
Delivery is very fast, less than two weeks. To choose from three sizes, on me m. My parameters are 85-70-92, height 163 cm-came up perfectly, sits freely. The blouse does not have fasteners, only the button behind. Cut free, does not fit. Color white. The product is decorated with frills, look harmonious. Material-cotton, does not stretch. The product is quite thin, with perforations-ideal for summer. The color is pure, without yellowness. Armholes are not small, do not stick. Openwork embroidery around the perimeter. Quality is excellent. To the goods do not complain. Comes with tags. There were no defects, no strings. The most successful purchase. I'm very happy. Boldly advise to order.
Beautiful and quality top for the summer! No protruding thread or smell was, everything is super! Stitched perfectly! My parameters are 84-70-94. I took a little more size and he sat down as it should, not tight, free. Underwear is not translucent
Came quickly, about three weeks for everything. Very satisfied. Super. In size s at 49, 85/68/90.
Composition: cotton. Smooth edges, slightly shines through, in moscow delivered in less than 3 weeks (maybe learned late-left).