We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked a lot, But eye are very young. Use one size 38 and I 've bought a XL
Very fast shipping and carvings correct. Use size 36 and this is perfect.
Items come in 2 weeks to Yekaterinburg, size S got good options for height 160, weight 50 kg, hip circumference 92, and can take more, make others M
The growth of 170, from 64 about 92 perfectly. Not obtyag, not short, not look bridge. The length of the ankle.
Ameiii… super levers, MT bonito
I love it! Thank you!:)
Size L height 176, thigh 65, could take one size larger, but like it goes
Punching class! Natural fabric not super dense but for spring/summer/autumn will come down. Parameters not prompt, but ordered size M, got good)
Pants are great and size same as the UK! Quickly to me dotarła and all go smoothly. Thankyou!
excellent, summer pants. the leg thigh 91, excellent m облипку and not in, and not hang. nice material
даже не ожидала что так понравятся!)))! лёгкие удобные. к качеству притензий нет.всеикак в описании и на картинке. размер подошёл идиально! спасибо!¡ об 105. от 85.
Awesome! super spodnie, w pierwszej chwili jak wyjelam z paczki to myslalam ze beda za duze, ale sa niemalże idealne, troche w udach moglyby być mniejsze ale za ta cene wygladaja swietnie, nosze rozmiar XS, zamiwilam S. Byly bardzo pogniecione i boje sie ze beda sie gniotly, ale jeszcze nie testowalam. Dostawa bardzo dluga prawie 2 miesiace.
Arrived in germany in 10 days. Wow. I normally wear size S or M but i have thicker thighs and butt. I didnt want the pants to be too skinny so i ordered XL and it fits very nicely. My measurements: 165 cm, 58 kg, Waist: 67 cm, Hip: 89 cm, Butt: 97 cm, One thigh: 56 cm
Its is small in size. I bought size medium and i am normally a size small. But medium was to small. But nice thin quality.
pants have reached in 3 weeks. material very pleasant. pants prezentują very nice and elegant. recommended! Na me troszkę too large but easy to zwężenia :)
pants are the best what wymarzyć mogłam wearing! not gniotą the sie perfectly suitable for high heels and sports shoes. recommend barć size bigger wzięłam stretcher :) i S casual here M. shipping in about 17 days! No love them just. order more black: D
very good material, as picture ....... thanks... i was very well packed really liked the store.
normally i have size XS ore S but i took size L becouse i whant it to be wide. came very fast 8 days.