SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super cool, nice quality, I am 12 years and 1,65 cm and 58 kilo, I wanted m like oversized and this is perfectly I had m ok egg shell. Super gaafffff
It's very cool. Take the guys. And yet, there is even an inner pocket, it is bright
I have parameters 106,80,103. A little big, but I'm fine. The quality is very good for such money. I fell in love with this: 333 INST: faliesoffical
Very good quality, as well as in the picture, size m approached, sits like an oversize, height 167
Cool bomber, quality too. The only negative smell, and so 10/10
Precies zoals de foto. Kwam in 2/3 weken . Heeft ook een binnenzak
Bomber!!! True the best purchase is mine from Alika, buy a poet) from me size m
Love it, I'm normally a l/xl and I have a 2xl taken for an oversized effect and am happy with it
What a beautiful jacket! Good quality for a nice price! Really a recommended.
Wow I'm not disappointed. It happened pretty fast! Goo Lesss: 9
Details are very good and surprisingly good quality looking. For some reason the green jacket had a horrible glue smell but the brown one didnt at all
The jacket was there within 2 weeks! Super good quality, I do own a size bigger taken than normal for the oversized effect and that is good inoperative. The coat had a bit of a lingering aroma, a little muffig, but that was so away by him equally outside to hang. Very very satisfied with it :).
Recommend material quite good, leather even OK. Radze take 1-2 sizes up because it is Asian sizes. U me 2XL fitpic for 191cm and is perfect
Quality is good, I'll add a review a little later, I'm waiting for my student to come. It arrived very quickly 2 weeks before the RB. Thank you.
It is beautiful magnifique (size M) delivery about 2 weeks
Quality really good, I recommend! And store listening
Unreal I love it sooooo much I’m a uk 12 got medium still oversized
The delivery was very fast, it came in like a week. I’m usually size XS/S, but i liked the oversized look so i got a size M. Good quality, very satisfied.
This store has the best varsity jackets by far. The quality is so nice. Ordered from here before and will continue doing so.
Very happy with the coat! Exactly as shown in the picture. I have normal size S and have a size M taken so hoj a little more oversized would fall!