SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Class, there is a smell but not critical, I think to weathered
Very cool, easily stretches, comfortable. Very satisfied with the purchase. Came for 2-2.5 weeks. Recommend!
RUS/Eng blouse is good, not dense, but personally to me it is hot, even in a skirt (the skirt sewn itself), came quite quickly +-for a week. The product is good and it came very quickly to Finland. It's not thick, thin actually but it doesn't shine through.
The shirt is excellent for such a price, bought at a discount of 250 rubles as a new user, she cost me 580 rubles, ordered that with a skirt was a suit when she ordered weight 70 kg) ))) And now my weight 78 to me it became small this. This means that it took a long time but the store did not blame the goods lay at customs for a month. On the parameters bust 100 waist 75 butt. There is no smell, as many wrote, I did not smell at all. I do not know, for an amateur, but I liked it. Seller umnichka
Size is very good and it is very nice I love it thank you so much
Took 18 days to arrive to the U.K., which is fair. Seems to be well made and corresponds to the description. Not much smell and really nice on, love the shoulders especially.
Shirt shortened, there is a smell, looks beautiful and high quality, there is a tag, on soy s took M and just.
The product corresponds to the description, perfectly ironed from the wrong side of the steamer. The height of 178 sleeves is short in size L. There is a strong smell, neither steam nor water with soap does not remove this only minus :(
Contradictory shirt... We start with bad: very demanding for care. It's almost impossible to iron... Iron only through the fabric!, I did it with a T-shirt. Buttons are cheap shirt, I would change to others... Now good: fast delivery! Excellent shirt, sits perfectly, despite the buttons, she is very beautiful! Good tailoring materials. The price for such a shirt is a penny, thank you to the store, which allowed to save not one hundred hryvnia! And neutral moment: ambiguous length of the shirt for height 168 (took M at Ukrainian size S). Wear with trousers or a skirt with a high fit. In general, I recommend to buy!
Shipping fast. Blouse is very interesting, looks impressive. Came without defects and marriage, the seams are even, the threads do not stick out, there is a small smell. Fit in size. I recommend this product and store!
Great jacket! There's a little smell. 94/71 excellent L.
Like in the photo. Little bit smell, but can be removed.
This is not a skin, rubberized thin fabric. The body certainly does not breathe. Shortened. 5 stars only because it corresponds to the price-I took for 700 rubles. Some where badly painted or scratched, I did not understand, well, the look is so-so
Very nice little shirt. Quite short at the length of the bust but with pants or a high waist skirt it will go very well. Delivery in 10 days. I took a size S which is my usual size.
It's very pretty! It's short but it feels great! It smells a little bad but I'll aerate it for a few days! Shipping very fast
It's super. I'm very happy. There is a smell, but uncritical. My height is 170 cm. The blouse is perfect on me.
Cool blouse, looks good, there are no smells as everyone writes. In Russian 44 took M sat well but l would go as much as I love as possible freely.
i just love it ,it s amazing thank you ♡♡♡
The goods received quickly. The shirt does not stink gave to smell the whole family))) only did not get bad, I had to go a little. Took on her 44 liters. Everything came perfectly! The sleeve is not short. Thank you store!
Ingenious shirt, super made, recommend,☀️Zdjęcie no captures charm tops