SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cons: 1. sent very very long, 10 days, last day the store sent. 2 the seller does not read the messages and does not respond, there is no sense of it. 3. The size is huge simply: on the parameters 93*70*96 took Xs it is suitable for 48-50 Russian. 4. the sleeves are long and the cuffs on the sleeves are wide-I will suture. Pros: 1. tracked, arrived 11 days before Ryazan. 2. On the quality of claims there is no: All lines and seams are even, there is no smell and no thread, buttons are strong, stuffed evenly, pockets are even, the tag is is is but I took on the sale and with the coupon went out for 1200. The color is very noble and fashionable. I will keep the quality very good but the logistics and communication of the seller is disgusting to be honest, like tandem thought it would be better, but no
The jacket is thin-for May and cold summer. Came with the Za ** tag, like everything is exactly sewn. I'll bet-I'll see more. I thought to take M or S. Took S-on my 90-?-98, height 170 decent oversize-invisible even a large warm hoodie. Sleeves are a little long, you can turn, and you can also wear it. The store long sent a jacket, and the parcel itself came quickly
На куртке действительно этикетка Zara. Рассчитана на большой рост. Мой размер 44 , рост 167см. Я заказала размер XS , мне все подошло.
Отличная куртка , на мои параметры конечно оверсайз. Жилетку заказывала тоже в этом магазине, супер качество! Мои параметры : 84/60/93, рост 171 см . Мой inst s_elena_sov
More reviews in TG/INST: @ ok_alishopping Stylish oversize jacket for a warm spring cool summer. On my parameters 84/67/93 approached the size of Xs, the height of 168 sleeves is a bit short, so I think that r-r s would be better. The store sent the jacket a week after the order, then the jacket arrived at me in a week. Total: delivery two weeks. The quality is excellent, the seams are even, the material of the PE, came with the Za * tags, has already survived washing. In the video review, the jacket after washing. Looks cool, I'm happy. Bought with a promotional code for 1600 R. ‼Video review in current stories and Telegram-channel. Clickable links to the image in the Telegram channel in the profile cap Great for you and good mood
Very cool jacket! Came with labels. I reached Yekaterinburg in 3 weeks. At its size 42, took Xs, sat moderate oversize. Recommend
Классная курточка. 1в1 как в з@ра! Но дешевле в 2 раза. Материал классный , все выполнено качественно. Большемерит на 2 размера! На свой М взяла S, оказалось велико. Надо было XS.
Доставка до Кемеровской области заняла около 3х недель отслеживаемым треком. Упакована в индивидуальный и почтовый пакеты. Качество хорошее: все строчки и швы ровные, без лишних ниток, без неприятного запаха, кнопки крепкие. Выполнена из полиэстера. Набита равномерно. Куртка тонкая. На мне размер XS. На параметры: ОГ - 81см, ОТ - 60см, ширина плеч - 36см, рост - 152см, ОБ - 84см села оооочень свободно. Подойдёт до размера L. Замеры изделия: длина - 84см, ширина плеч - 54см, ширина груди - 59см, длина рукава - 55см.
Nice jacket. Very voluminous, so even Xs sits volumetric. It is very thin, almost without filler. Therefore, it is cold in it, warm windy weather will suit perfectly
Windbreaker fire came to me with Zara tags, although when they were written off with the store, he said that the broccoli will not)) my height is 166 cm, the parameters are as wanted, the material is thin, it goes well
Jacket-shirt bomb! Color Green the most top! 1:1 z * R *. The quality is excellent, the seams are all even, there is no extra thread, the accessories are matte, very high quality, the jacket is padded with a tracing paper, packed in a zip in I ordered in Dr Ali, with all the bonuses, came out good at a price, delivering the RB for about a month. I really wanted this jacket, i-90-68-90/164 I love over, I took the habit of "M", but it's still my oversize, it's more comfortable. The store is excellent, it's in contact! 5 Stars! Who from the RB call off, sell + 375336440590
Super, super, super! Thank you very much, the jacket came for 9 days! It is ideal, tags and the jacket itself is like a Zara! Size took Xs, the smallest on its S which usually wear (g/t/B-95/70/93) and height 164!
The jacket just Super took S, but even this size on me very widely sat. My parameters are og-90cm, ot-70cm, ob-100cm, everything is real as in the photo, not a smell, not a thread, delivery came to me to me Take it will not regret it! Thank you very much!!!
The jacket is awesome, for the spring autumn I put on + 8 with a sweatshirt perfectly, at + 13 on the T-shirt is not cold, I ordered XS at my 42, the oversize will will My height is 170 cm, the sleeves are even a little long, which is not usual for me, usually everything is short. All the tags of Zar, the store sent the order on the last day, and it reached in 7 days, in the end it turned out 2 weeks about.
Very large on XS 50 size, threads and buttons stick out
The jacket is good, the oversize, the size 44-46 took Xs, the delivery is fast. Height 167. The store answered every question. Recommend.
The jacket is super. Just like in the dawn. With all the tags. Perfect sewing. Smooth seams, no sticking threads. Delivery zipper. I did not communicate with the store. On the Russian 52 took the MKU, sits perfectly. Definitely recommend to buy.
The jacket (although it is difficult to call it a jacket, rather a windbreaker) is just a bomb. I wrote to the store, so that with the tag ZAR sent, he sent it. I ordered March 2, came on March 24 to Bashkiriya. To the Post Office. The jacket is excellent, not a curve, not sowing, behind the loop, like Zara. The original did not see, I can not compare it) I wear the top 44, the parameters 88-75-91, approximately. Size XS is perfect. Even my husband and his 46 got in. Nowhere does not press, does not rub. The seller always replied to the messages. Umnichka. I was worried that there would be a bullshit (having read reviews from another seller on the same product), they bring everything from one factory, but I was lucky. I'm waiting for spring, rather her "walk"))
Merila in the store this jacket, a village is perfect, ordered immediately the same size, she came oooochen big :( The quality is super :)
Абсолютная копия куртки из магазина. Всё швы ровненькие, бирки на месте, размер соответствует. С продавцом не пришлось общаться, отправил быстро, доставка за 10 дней.