We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
5 Stars (24)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
12 Nov 2018 17:55
Sorry, that in this season not Ponos jacket, since late in transit :( and everything is cool, oversayz, as I love. Nice material, well, and, yes, stick a couple of threads, as written is below. It Is, in my opinion, no problem. So take a jacket and enjoy! Thanks to the :)
12 Nov 2018 04:01
My favorite jacket!! It’s oversize and looks great!
7 Nov 2018 11:57
5 Nov 2018 13:41
Mu abrigador, encantó
22 Oct 2018 23:58
Happy)) Is Very beautiful and comfortable.
11 Oct 2018 14:20
I'm very satisfied, same as the photos. A little bit big for me.
12 Sep 2018 09:11
Little short-handed Besides perfect perfect
7 Sep 2018 01:51
Cibində söküy. kefiyəti yaxşıdı
3 Sep 2018 08:03
the jacket is very nice the fabric is thick and soft from the outside the color is a bit darker than the picture but still pretty also the shipping was fast. totally recommend the store
25 Aug 2018 16:09
Great product, not too big which is perfect for me because I'm a size 6/8 (Australian sizing) but may look small on anyone more than a size 10. Lovely material, good for between seasons as it won't make you sweat but keeps the chill away. Very happy with this product :)
23 Aug 2018 23:43
Thank you very much! This shop really fast for shipping my order! I don't need wait couple of day to wait my order shipping to my country. The quality of product not bad. Thanks my mother happy! gbu~
12 Aug 2018 19:44
Great wonderful arrived VERY fast, in 2 weeks already arrived in my home, perfect highly recommend
10 Aug 2018 04:54
Great jacket, looks just like the photos. The sizing would fit an 8-10 / S-M. The sleeves are a little short in length but besides that a good jacket!
7 Aug 2018 21:56
Thank you so nuch. So good. As the picture. I am 1.65 58kg 92-72-92 and it grate!:)
31 Jul 2018 09:02
I ordered khaki color but received pink but that's ok, I was hesitating when choosing a color so you decided for me :D I like the quality, there's no specific smell, it fits well. Thank you)
23 Jul 2018 21:54
Perfect, very fast and is as D is cribe. Thanks :)
20 Jul 2018 22:16
Jacket as the picture, but it smells something like weak vinegar, washed and everything will be OK.
19 Jul 2018 11:08
Is exactly like the image, and is of superb quality!!! Really is beautiful love fully recommend. Shipping fast arrived in just 14 days.
11 Jul 2018 07:43
Absolute good quality!! Exactly as described on photos. I'm completely satisfied. Thank you!
10 Jul 2018 07:24
Its really cool even though it has uwite short sleeves. Całkiem fajna mimo, że ma dość krótkie rękawy
5 Jul 2018 00:12
all is excellent! not ниточки торчало no, i'm glad to what! оверсайзно sitting, very like! to store thank you)
28 Jun 2018 07:15
Was not too oversized on me since I'm 5'8 and 68 kgs. but very nice. good quality.
9 Jun 2018 15:46
Produto chegou no Brasil antes do prazo, igual a foto, satisfeita com a compra :)
7 Jun 2018 07:43
Куртка супер! Качество отличное! Ехала 35 дней. Отслеживалась. Цвет немного темнее, чем на фото продавца. Очень нравится
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