SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allkpop Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jukpop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
amazing
Beautiful dress, highly recommend.
Amazing quality and fast shipping
Encantaa me!! It is best in the picture!!
Super dress! Met forms in value. Super sexy
Get in a month to Canary… Perfect color is a little dark than photo But yet well I love using the S and ordered the S
When arrived was a dwarf thing wrinkled and tiny, once stall is something else, perfect highly recommended, size L and not far enough, not transparent: D Many thanks!
Best and fastest product i ve received in aliexpress . LOVE!!!
I’m a uk size 8/10 and size m was good. Depends on how you want the dress to fit . You can go for small but be careful of the arms as others reviews have talked about. Very warm and soft also Insta: raye_oye
Class Thank you great quality good and it is still warm
Im sooooo happy! Its a very sexy dress, fits well and material is also nice. Thanks!
A Little big bigger than I expected, but the dress looks and feels very nice, very thick fabric too. Also the shipping took less than a month to Italy
It looks so much better than I thought! It came with small package and the delivery date was great super fast!! I would highly recommend! I’m ready for Christmas!
I am in love with it, great quality and fast delivery, perfect fit
Cute dress. .. Good fabric very fast delivery.. 15 days in Andorra The Vella.. Happy
Gorgeous dress. On my 160 s village is fine, quality and color corresponds to the description, but in the summer can be too hot. Chest have lining not shine. Very happy
Shipping was fast. This dress is gorgeous it has some type of fleece on the inside so is warm. I am 34 b bust 27 waist 38 hips and this fits me beautiful it stretches but the arms could be tight
Beautiful dress, I choice size L , but size L little bit smaller....L look like M ... but anyway I like it . My Instagram @lubava_sweety_sweet
What can I say? A part that it is one of the best product really beautiful very fine level size I recommend-100%
Excellent, covers all imperfections, shows all it should be
Excellent warmed dress, fits well on the figure) Fast shipping) Thank you very much)
Ordered it on the 5th revived it on the 19th exactly two weeks. Quality is amazing. Not see through at all. Looks small at first but once you put it on it fits perfectly. For the price and quality this is definitely a piece you should add to your cart!
Super sexy dress. For slim figures.
I got a medium was debating on getting a large glad I didn’t because the medium fit exactly how I wanted !!!! Material is very stretchy! I received the dress in about two weeks !
I’m 5’7 190lbs and the large fit me perfectly... I got so many compliments on this dress and it’s very well made
It looks exactly like on the pictures and I’m more than happy with it.
Cette robe est absolument magnifique! J'avais trop peur qu'elle soit trop courte (car je mesure 1m72) mais elle est parfaite, je suis tellement contente! La couleur nude est très très belle, elle correspond parfaitement à la description, la qualité est top, on ne voit pas à travers. Que dire de plus? C'est un excellent achat je recommande les yeux fermés!